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speedtestbbmax willnot work when using Firefox 13,ok on IE & Safari help

Firefox
dumdidadida beantwoord
tecdovlin
tecdovlin

Speedtest BBmax will not work on FF 13,display says 'The licence for this speed test is invalid etc'Works ok on IE and Safari.also works on FF12 if I restore to previous date.Help

Speedtest BBmax will not work on FF 13,display says 'The licence for this speed test is invalid etc'Works ok on IE and Safari.also works on FF12 if I restore to previous date.Help

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dumdidadida
dumdidadida

Gekozen oplossing

Hi,

You can try deleting cache, preferences etc. in the Windows Control Panel > Flash Player control > Storage tab. If the problem persists, please also check in a new profile. If the new profile is okay, you can Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

Flash Player > Storage

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Flash Player

tecdovlin
tecdovlin Vraageigenaar

Hi, Thanks for the assistance,cleared the cache ,was still the same, so have reinstalled the previous version of FF and the speed test is okay .Didn't really know what to do in NEW PROFILE put that down to my age!!. I have a lap top as well as the desk top, and that works fine could it be a setting problem on the desk top? Regards, tecdovlin

dumdidadida
dumdidadida

It could be a settings problem. Other probable causes could be security software interference etc. If you don't have many add-ons you could try to Reset Firefox after updating to the latest via Help (Alt + H) > About Firefox.