Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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I cannot access my Hotmail email inbox via my Firefox browser. It's accessible from another computer via Firefox, but not mine. Please reply to fawcettent@gmail.com. Thank you.

Firefox
cor-el replied 14 jaar geleden
sfawcett
sfawcett

I can log in to my hotmail account (sfawcett@live.com), but cannot access my inbox. The message I receive when trying to access the inbox is "sorry, there's a problem with Hotmail right now". I can access my inbox via Firefox from another computer (Mac) but not from my PC. I have also been able to access via Explorer from my PC. I've accessed the same in box since 2009 via Firefox. Could Firefox be blocking my inbox? I need a resolution ASAP. Thank you.

I can log in to my hotmail account (sfawcett@live.com), but cannot access my inbox. The message I receive when trying to access the inbox is "sorry, there's a problem with Hotmail right now". I can access my inbox via Firefox from another computer (Mac) but not from my PC. I have also been able to access via Explorer from my PC. I've accessed the same in box since 2009 via Firefox. Could Firefox be blocking my inbox? I need a resolution ASAP. Thank you.

Alle antwoorden (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale leader

Upgrade your browser to Firefox 9 and check

sfawcett
sfawcett Vraageigenaar

Swarnava - Thank you for the suggestion, but it did not seem to resolve the problem.

cor-el
cor-el
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).