Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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My Firefox accepts cookies but I have an error message on Gmail

  • 3 antwoorden
  • 8 hebben dit probleem
  • 111 weergaven
  • Laatste antwoord van ebarrett

ebarrett
ebarrett

I can get into gmail from my PC and from my laptop on any browser -- except for Firefox. Although change my Tools settings to accept cookies from a 3rd party, I still keep getting this message, "We're sorry. It seems there is a problem. Please try using Gmail with a supported browser. If you're encountering this error while using a supported browser, we suggest alerting your Internet Service Provider (ISP) that a proxy is failing to accept cookies on HTTP redirects." Help!

I can get into gmail from my PC and from my laptop on any browser -- except for Firefox. Although change my Tools settings to accept cookies from a 3rd party, I still keep getting this message, "We're sorry. It seems there is a problem. Please try using Gmail with a supported browser. If you're encountering this error while using a supported browser, we suggest alerting your Internet Service Provider (ISP) that a proxy is failing to accept cookies on HTTP redirects." Help!

Bewerkt door ebarrett op

Alle antwoorden (3)

ebarrett
ebarrett Vraageigenaar

If I don't hear from someone soon, I'm going to have to switch to Google Chrome. Grrrrr...

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

ebarrett
ebarrett Vraageigenaar

I initially removed the cookies for the site but it still didn't work. However, when I chose 'Remove All Cookies' -- IT WORKED!!!! Thank you!

Erin.