Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot open Charles Schwab's "Streetsmart Edge" trading platform if using Firefox browser

  • 1 antwoord
  • 0 hebben dit probleem
  • 9 weergaven
  • Laatste antwoord van zeroknight

abrody775
abrody775
more options

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schwab.com with the Firefox browser, clicking on the "Streetsmart Edge" Launch button does not work. "Streetsmart Edge" does not open.

This problem only occurs when using Firefox. If using Microsoft's browser there is no problem.

Previously, until about two month ago, the Firefox browser never caused this problem. It worked fine for many years.

I prefer the Firefox browser versus Microsoft. Please research and repair this issue.

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schwab.com with the Firefox browser, clicking on the "Streetsmart Edge" Launch button does not work. "Streetsmart Edge" does not open. This problem only occurs when using Firefox. If using Microsoft's browser there is no problem. Previously, until about two month ago, the Firefox browser never caused this problem. It worked fine for many years. I prefer the Firefox browser versus Microsoft. Please research and repair this issue.

Alle antwoorden (1)

zeroknight
zeroknight
more options

Do you have this software installed locally? Why not launch it directly?

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.