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Thunderbird

  • 1 antwoord
  • 2 hebben dit probleem
  • 14 weergaven
  • Laatste antwoord van Wayne Mery

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Hi, I use thunderbird and have recently lost all my sent emails. According to my email provider they believe the emails have been deleted, but I haven’t done this and they are not showing in deleted / trash. I have a large ‘sent-1’ file which is around the same size of original sent folder but I’m unable to access it. I get the message about compacting which I cancel and the amount it could recover is the size of the ‘sent-1’ file. Is there any option to import the emails in this file into thunderbird or any tool that could help as the emails are valuable and the email provider couldn’t care less about helping me recovery even though they can’t see how the emails we here deleted.

Hi, I use thunderbird and have recently lost all my sent emails. According to my email provider they believe the emails have been deleted, but I haven’t done this and they are not showing in deleted / trash. I have a large ‘sent-1’ file which is around the same size of original sent folder but I’m unable to access it. I get the message about compacting which I cancel and the amount it could recover is the size of the ‘sent-1’ file. Is there any option to import the emails in this file into thunderbird or any tool that could help as the emails are valuable and the email provider couldn’t care less about helping me recovery even though they can’t see how the emails we here deleted.

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Please check tools > Developer > error console after startup and after click on Sent for possible warnings and errors related to the Sent folder.

What version is shown at Help > More Troubleshooting Information?