Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Printing function on Thunderbird has suddenly gone wrong

  • 1 antwoord
  • 0 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van sfhowes

more options

My father has used Thunderbird for 3 years fine. 10 days ago, the printing went wrong.

The only printer visible is Print to pdf - the local printer is not an option.

Also, once he opens Thunderbird, the printer function on Excel and Word vanishes; i.e. befofe he opens Thunderbird, he can print from Excel and Word; right after he opens Thunderbird, 'No printer installed' is the message on those programmes.

Can anyone please explain why, and give a solution?

He has version 102.15.1 on Windows 11.

Thanks

My father has used Thunderbird for 3 years fine. 10 days ago, the printing went wrong. The only printer visible is Print to pdf - the local printer is not an option. Also, once he opens Thunderbird, the printer function on Excel and Word vanishes; i.e. befofe he opens Thunderbird, he can print from Excel and Word; right after he opens Thunderbird, 'No printer installed' is the message on those programmes. Can anyone please explain why, and give a solution? He has version 102.15.1 on Windows 11. Thanks

Alle antwoorden (1)

more options

Does resetting the printer settings help?

https://support.mozilla.org/en-US/questions/1423906