Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Not able to connect to website

  • 1 antwoord
  • 0 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van jonzn4SUSE

boblenore
boblenore
more options

After trying to navigate to various pages within the Canon USA website I only display a blank page. Under the message tab it says can only be opened in a new tab. This is a recent problem and it is the same when I try to go to the Canon links from within a Canon email on Firefox or Microsoft Edge

After trying to navigate to various pages within the Canon USA website I only display a blank page. Under the message tab it says can only be opened in a new tab. This is a recent problem and it is the same when I try to go to the Canon links from within a Canon email on Firefox or Microsoft Edge

Alle antwoorden (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Try clearing the cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Also try to forget the site, but make sure you know the password for the site if you login. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

What security software are you running?