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Unable to set Primary Password

  • 4 antwoorden
  • 1 heeft dit probleem
  • 624 weergaven
  • Laatste antwoord van acurban

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I'm trying to import my saved logins and passwords from Chrome to Firefox. When to try to do this I get prompted to create a Primary Password. Whenever I try to do this, I get a message saying, "Unable to set Primary Password." I also can't cancel out of this or switch to another tab--I have to ctrl-alt-del and close Firefox to get out of it. I also can't create a Primary Password through the options menu. Anytime I try to set a primary password it just says "Unable to change Primary Password."

I'm trying to import my saved logins and passwords from Chrome to Firefox. When to try to do this I get prompted to create a Primary Password. Whenever I try to do this, I get a message saying, "Unable to set Primary Password." I also can't cancel out of this or switch to another tab--I have to ctrl-alt-del and close Firefox to get out of it. I also can't create a Primary Password through the options menu. Anytime I try to set a primary password it just says "Unable to change Primary Password."

Gekozen oplossing

Got it working by creating a new profile through the about:profiles page and deleting the old profile.

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Alle antwoorden (4)

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You can check the about:policies page (63+) to see whether policies are active and whether errors are reported.


You can try to delete key4.db and a possible key3.db in the Firefox profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Bewerkt door cor-el op

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No policies are active. Deleted both key4.db and key3.db--no luck.

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Does it make any difference if you save a login in Firefox first to get things started?

If needed, I have a test page where you can save a dummy username and password (like abc and 123):

https://jeffersonscher.com/res/logintest.html

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Gekozen oplossing

Got it working by creating a new profile through the about:profiles page and deleting the old profile.