Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Lees voor meer informatie dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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Mozilla VPN app UI is blank on Windows 10

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Hello,

I have recently upgraded my Windows 10 to Version 1909 (Windows 10 Pro, OS build 18363.959). Prior to the OS upgrade, Mozilla VPN was working fine. After the upgrade, when I started Mozilla VPN, the GUI was just a blank white screen with the title bar.

I have tried uninstall it, and then downloaded and installed the latest Mozilla VPN installer for Windows 10, but the result is still the same (ie, blank white screen).

I looked into Event Viewer but there is no error message.

The Mozilla VPN application is version 1.1.0.0.

Let me know if there is anything else that I can provide.

Thanks, Alex

Hello, I have recently upgraded my Windows 10 to Version 1909 (Windows 10 Pro, OS build 18363.959). Prior to the OS upgrade, Mozilla VPN was working fine. After the upgrade, when I started Mozilla VPN, the GUI was just a blank white screen with the title bar. I have tried uninstall it, and then downloaded and installed the latest Mozilla VPN installer for Windows 10, but the result is still the same (ie, blank white screen). I looked into Event Viewer but there is no error message. The Mozilla VPN application is version 1.1.0.0. Let me know if there is anything else that I can provide. Thanks, Alex
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Nevermind, I think it is a problem with my video driver ... I have another application with the same behavior. Thanks!

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Gekozen oplossing

Nevermind, I think it is a problem with my video driver ... I have another application with the same behavior. Thanks!