Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Windows 10 bereikt EO (einde ondersteuning) op 14 oktober 2025. Lees voor meer informatie dit artikel.

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Firefox Crashing

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  • 1 heeft dit probleem
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  • Laatste antwoord van cor-el

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I have longstanding problem with Firefox which I cannot eliminate & none of suggestions I got from Mozilla Support worked. Certain operations caused Firefox to crash, but no crash reports are created & I do not receive a Crash notification. One example is that when I receive an email that contains something I need to print like labels or tickets, Firefox crashes when I try to print & if continue to try to print, it always crashes. Here is an example of a return label. https://www.wayfair.com/session/secure/account/print_labels.php?label_id=11186731&Or=2953552973&Svc=&csn_id=A691DFAE-672C-4481-9D3B-EB2D17913431 Another example is downloading. If I try to download, Firefox crashes, again with no crash report or notification to me. Many times when I try again it works the second time. But sometimes it doesnt. Firefox just closes without a trace. Then I have to do restore last session. As I said, with some operations, it works if I do it again, but with others it does not. I looked at Windows Event Viewer & the application log. It has many evens for each day & a total of 17,703. I found one from a couple of days ago that mentions Firefox & another one that mentions Software Protection & lists a number of items with a long list of letters & numbers that look like Firefox crash reports When I use Chrome, I dont have these problems. So I have made Chrome my default browser although I prefer Firefox if these problems can be fixed. Thank you. Jonathan Rose

I have longstanding problem with Firefox which I cannot eliminate & none of suggestions I got from Mozilla Support worked. Certain operations caused Firefox to crash, but no crash reports are created & I do not receive a Crash notification. One example is that when I receive an email that contains something I need to print like labels or tickets, Firefox crashes when I try to print & if continue to try to print, it always crashes. Here is an example of a return label. https://www.wayfair.com/session/secure/account/print_labels.php?label_id=11186731&Or=2953552973&Svc=&csn_id=A691DFAE-672C-4481-9D3B-EB2D17913431 Another example is downloading. If I try to download, Firefox crashes, again with no crash report or notification to me. Many times when I try again it works the second time. But sometimes it doesnt. Firefox just closes without a trace. Then I have to do restore last session. As I said, with some operations, it works if I do it again, but with others it does not. I looked at Windows Event Viewer & the application log. It has many evens for each day & a total of 17,703. I found one from a couple of days ago that mentions Firefox & another one that mentions Software Protection & lists a number of items with a long list of letters & numbers that look like Firefox crash reports When I use Chrome, I dont have these problems. So I have made Chrome my default browser although I prefer Firefox if these problems can be fixed. Thank you. Jonathan Rose

Alle antwoorden (2)

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Is is best to stay in your original thread to avoid confusion and prevent suggesting steps you've done already, so I will be locking this thread.

Please continue here: