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Changed Rogers password. Changed it back. Gmail gets through but not Rogers. Tried Option...Security. "Saved passwords" does not show Rogers. How to add it?

Thunderbird Anders
Matt heeft 7 jaar geleden geantwoord
MLKing
MLKing

I don't understand what else is needed besides the question above: "Changed Rogers password. Changed it back. Gmail gets through but not Rogers. Tried Option...Security. "Saved passwords" does not show Rogers. How to add it? Since I changed the Rogers (Yahoo) account password, nothing has restored TB's ability to send & receive email from this account, although email from two google accounts download. The instructions to click through from Options to Security to Saved Passwords reveals that my Rogers account and password are missing. Is something missing from the Help system instructions.

Please tell me how to restore or add the Rogers/Yahoo account and password. Pretty please? With ice-cream and fruit? Thank you!!!!

I don't understand what else is needed besides the question above: "Changed Rogers password. Changed it back. Gmail gets through but not Rogers. Tried Option...Security. "Saved passwords" does not show Rogers. How to add it? Since I changed the Rogers (Yahoo) account password, nothing has restored TB's ability to send & receive email from this account, although email from two google accounts download. The instructions to click through from Options to Security to Saved Passwords reveals that my Rogers account and password are missing. Is something missing from the Help system instructions. Please tell me how to restore or add the Rogers/Yahoo account and password. Pretty please? With ice-cream and fruit? Thank you!!!!

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Matt
Matt
  • Top 25-medewerker

Gekozen oplossing

In order for us to better investigate this issue, we'll need some more information.

Could you please do the following:

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com and paste the info from your Troubleshooting Information page, then copy the resulting URL.
  3. Open a reply to this post, and paste the link to your troubleshooting information.

Next, we'll need you to provide answers to the following question: