Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Web videos work on edge but not firefox. Flash/Win/Media all updated. Help please

  • 1 antwoord
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van FredMcD

more options

I have recently upgraded my computer. Win10 64bit, GTX 980 VC, 4K monitor. All Win 10, Flash, Win Media player Add ons updated and tried. Web based videos on (http://www.brisbanetimes.com.au/?eid=cpc:nnn-15omn0932-optim-nnn:google_adwords-11/02/2015-bau_paid_search_campaign-dom-textad-nnn-bt-nnn&campaign_code=15caf035&promote_channel=sem&gclid=CPyW14KDusgCFVaXvQoddZoGeg) will play on Edge but not Firefox. Any suggestions please

I have recently upgraded my computer. Win10 64bit, GTX 980 VC, 4K monitor. All Win 10, Flash, Win Media player Add ons updated and tried. Web based videos on (http://www.brisbanetimes.com.au/?eid=cpc:nnn-15omn0932-optim-nnn:google_adwords-11/02/2015-bau_paid_search_campaign-dom-textad-nnn-bt-nnn&campaign_code=15caf035&promote_channel=sem&gclid=CPyW14KDusgCFVaXvQoddZoGeg) will play on Edge but not Firefox. Any suggestions please

Alle antwoorden (1)

more options

What type of player do they use? Right-click the player. Flash, HTML5 . . . . .

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: