Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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after install firefox properly ,, it's not work ,, when i open it a black screen appeared,, how i solve my problem?

Firefox Installatie en updates
the-edmeister heeft 12 jaar geleden geantwoord
sadique
sadique

i use firefox browser before ,, suddenly it's not working ,, when i open it a only black screen show ,, then i uninstall firefox ,, and install it again ,, but problem is the same ,, nothing change ,, how i solve this ?

i use firefox browser before ,, suddenly it's not working ,, when i open it a only black screen show ,, then i uninstall firefox ,, and install it again ,, but problem is the same ,, nothing change ,, how i solve this ?

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the-edmeister
the-edmeister

posted by phillip in other support threads hello, other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.

Intel HD 2000/3000: 32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763 64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

Intel HD 4000: 32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24328 64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329