Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

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email bodies are lost in inbox; "repair" doesn't recover them. what to do?

Thunderbird Probleemoplossing
Matt beantwoord
PhilShepard
PhilShepard

Using: Thunderbird 31.1.2 with Windows 7. I had the same problem repeated in an old 3.0... version that constantly asked me to delete inbox.msf. I upgraded but now am getting virtually the same problem without the error message. I have a large file of email filters, mostly inactive.

Using: Thunderbird 31.1.2 with Windows 7. I had the same problem repeated in an old 3.0... version that constantly asked me to delete inbox.msf. I upgraded but now am getting virtually the same problem without the error message. I have a large file of email filters, mostly inactive.

Alle antwoorden (4)

christ1
christ1
  • Top 25-medewerker
  • Moderator

You can try the 'Real fix' as described in this article. http://kb.mozillazine.org/Compacting_folders#Real_fix

PhilShepard
PhilShepard Vraageigenaar

Thanks for the tip. I have now applied the "real fix" and will see how T-bird behaves.

PhilShepard
PhilShepard Vraageigenaar

Regretably, starting with a fresh inbox and using "repair" hasn't solved the problem. I'm still getting mismatched headers and bodies and losing some bodies. Losing bodies is not a satisfactory result, as sometimes I need to know whether I've received a certain email or not. With the present performance, I can't know this.

Matt
Matt
  • Top 25-medewerker

look at stopping anti virus scanning of the Thunderbird profile folders. most issues with mismatches relates to index files and stores getting out of sync. A principle cause is anti virus locking one or the other files to scan it just when it is being updated. Another is streaming backups such as time machine that start backing up the modified file about the same time as the next lot of mail is due to be added.