Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

background graphics and link icons do not display even after downgrading flash, emptying cache, reinstalling recent and older versions of firefox

more options

sometime today, firefox 14 began not displaying the background graphics and link icons on every site I went on from my laptop. It would display this information when I changed the rendering engine to the explorer platform. I have removed the flash player 11.3 from the computer; re-installed flash 10.3 recommended from the troubleshooting page; restarted the computer; same problem. Did the same with the Java plug-in with the same result. Disabled all extensions and restarted Firefox with no change. Examined the sites on a different laptop using version 10 of Firefox and everything worked fine! Reloaded older version of Firefox on original laptop, restarted computer, same problem on older version. Updated to latest revision, listed below, and same problem. Went to desktop computer using version 14, and same thing is happening there also. (I have not done anything to this system yet.)

sometime today, firefox 14 began not displaying the background graphics and link icons on every site I went on from my laptop. It would display this information when I changed the rendering engine to the explorer platform. I have removed the flash player 11.3 from the computer; re-installed flash 10.3 recommended from the troubleshooting page; restarted the computer; same problem. Did the same with the Java plug-in with the same result. Disabled all extensions and restarted Firefox with no change. Examined the sites on a different laptop using version 10 of Firefox and everything worked fine! Reloaded older version of Firefox on original laptop, restarted computer, same problem on older version. Updated to latest revision, listed below, and same problem. Went to desktop computer using version 14, and same thing is happening there also. (I have not done anything to this system yet.)

All Replies (5)

more options

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
more options

I followed your steps only to discover that the box was already selected as you advised. Next suggestion? This is not a color or font issue. It is a graphic display issue. Pictures and icons are not being shown, just the alt text associated with them if they have any, otherwise nothing appears.

Modified by mrhillebrecht

more options

So did you check the other possibilities about High Contrast from the Website_colors_are_wrong article?

more options

All of the items contained in both of the reference documents were already active on each system. I have created a zip file with four screen capture pictures showing what I'm dealing with. The first picture shows what the site looked like yesterday morning; the second shows what happened when I refreshed the screen this morning; the third shows what happened when I switched the rendering engine on the same tab this morning; the fourth shows what happen when the tab was switched back to original rendering engine. The file is at: This location Please consider this for a moment: I am having to answer these questions from you using my iPad because the graphics at the top of this window which control the type-input will not display in Firefox while the post buttons will. Let me know if you can't get the picture file and I'll find another way to get it to you.

more options

OK. Here is a good one for the books. Almost 24 hours since this issue began, I am now up and running on all systems. The desktop system that I did not make any adjustments to went back to normal; the laptop went back to normal also. I do not know what to make of this. I have not made any changes differently since the last post. So I guess it's solved but let's put an asterisk next to it.

Modified by mrhillebrecht