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If I am on a long web page, and click the down arrow on my keyboard, it shoots the page to the bottom. If I hit the Up arrow, it shoots straight to the top. WHY?

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  • 2 have this problem
  • 16 views
  • Last reply by simon_a6

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I want to scroll down a page, but if I use the keyboard arrows to scroll, it just jumps straight down to the foot of a page. Often 'Home' won't take me to the top, but the Up arrow goes straight up. It happens on all web sites.

I want to scroll down a page, but if I use the keyboard arrows to scroll, it just jumps straight down to the foot of a page. Often 'Home' won't take me to the top, but the Up arrow goes straight up. It happens on all web sites.

Chosen solution

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

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Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

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Chosen Solution

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

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Hi. I didn't try it in Safemode, however the 'Claret' was exactly my symptoms, even down to the cursor flashing within pages.

Somehow I hit F7 by mistake. Not exactly sure what purpose that setting s provides, but hey ho, switching it off is great.

Thank you.