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After download an new add-on, and restart Firefox , the extension is not useable. Firefox wants to restart,to finish the installprocess, but it don´t change any settigs?

  • 1 reply
  • 6 have this problem
  • 6 views
  • Last reply by TonyE

ixylon
ixylon
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I´ve already tried: go back to manufacturer settings of firefox check for any updates (ff & add- on) download the add-on again

I use firefox 3.6.13 and Windows XP professional x 64

I´ve already tried: go back to manufacturer settings of firefox check for any updates (ff & add- on) download the add-on again I use firefox 3.6.13 and Windows XP professional x 64

All Replies (1)

TonyE
TonyE
  • Moderator
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See the following link, I recommend starting with the section on corrupt extension files, if one of the files listed there is corrupt it can cause this sort of problem - https://support.mozilla.com/kb/Unable+to+install+add-ons