Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updated Fire Fox and now have an annoying horozontal black line across my screen!! Why does Fire

  • 1 reply
  • 15 have this problem
  • 2 views
  • Last reply by cor-el

Dayve1
Dayve1
more options

I updated Fire Fox to be landed with an annoying horozontal black strip across my screen. This has happened on a previous update but was fixed by disabling plugins however not this time. I think I may need to drop Fire Fox as this happens on every Fire Fox update!!!!

I updated Fire Fox to be landed with an annoying horozontal black strip across my screen. This has happened on a previous update but was fixed by disabling plugins however not this time. I think I may need to drop Fire Fox as this happens on every Fire Fox update!!!!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A toolbar like the "ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows" and other toolbars like "Ask.com" or "My Web Search" can cause this issue.

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins