Cannot access outlook email.
Microsoft crashed today. I still cannot access my outlook email - [redacted] @hotmail.com It says I cannot access because I have personal rather than work email? I am attaching the screenshot image. Please help. Thank you.
Drew Cannell
UTC Date: 2026-11-12T22:46:21.768Z Client Id: F8B9CE1635F44E06B29ED52175D33A94 Session Id: c45160e1-616d-4339-8719-acd67401795d Client Version: 20261030007.23 BootResult: transient Back Filled Errors: Unhandled Rejection: SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data:undefined|undefined:undefined|undefined:undefined|undefined:undefined|Unhandled Rejection: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: 503| esrc: StartupData et: ServerError estack: w@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.bce5f9d9.js:1:808 165332/E/<@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.bce5f9d9.js:5:6578
st: 503
Modified by James
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Chosen Solution
Microsoft is experiencing outages as Outlook.com (which powers Hotmail), Exchange Online, Microsoft Teams, 365, and Copilot are seeing major disruptions.
Not an issue with any version of Firefox web browser.
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