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configuration of thunderbird

Sunder Ram

Dear Sirs,

I want to configure my email ID sundar@srikrishnalogistics.com (provided by rediffmailpro.com) in Thunderbird.

I have already tried configuring the account.

To configure a Rediffmail Pro email account in Thunderbird using IMAP, use the following settings:

1. Open Thunderbird Go to Account Settings >> Account Actions >> Add Mail Account. Enter: Your Name: User's name Email Address: sundar@srikrishnalogistics.com Password: Email account password Click Configure manually.

2. Enter IMAP settings Incoming Server (IMAP) Server: imap.rediffmailpro.com Port: 993 Connection Security: SSL/TLS Authentication Method: Normal Password Username: Full email address

Outgoing Server (SMTP) Server: smtp.rediffmailpro.com Port: 587 Connection Security: STARTTLS Authentication Method: Normal Password Username: Full email address Then click Re-test → Done.

3. Verify synchronization After configuration, Thunderbird should synchronize the mailbox folders with the Rediffmail Pro server.

Important: If the user wants all emails to remain on the server, ensure the account is configured as IMAP, not POP.

Since all the folders are visible but only a few emails are appearing in Inbox, Sent Items, and other folders, kindly check the following:

   Open Thunderbird >> Account Settings >> Server Settings and confirm that the account is configured as IMAP.
   Right-click the email account in Thunderbird and select Subscribe.
   Ensure that all required folders are selected/subscribed.
   Right-click the account and select Get Messages to initiate synchronization.
   Please allow some time for Thunderbird to complete the synchronization, especially if the mailbox contains a large number of emails.
                        • even after doing the above problem exists

i have done the above but still problem is there. All the folders are appearing in Thunderbird, but most folders contain very few emails or no emails at all, whereas there are many more emails available in the webmail.

Kindly guide me in configuring Thunderbird properly so that all my emails and folders are synchronized correctly.

Regards, Sundar Ram

Dear Sirs, I want to configure my email ID sundar@srikrishnalogistics.com (provided by rediffmailpro.com) in Thunderbird. I have already tried configuring the account. *********** email from support@rediffenterprisepro.com To configure a Rediffmail Pro email account in Thunderbird using IMAP, use the following settings: 1. Open Thunderbird Go to Account Settings >> Account Actions >> Add Mail Account. Enter: Your Name: User's name Email Address: sundar@srikrishnalogistics.com Password: Email account password Click Configure manually. 2. Enter IMAP settings Incoming Server (IMAP) Server: imap.rediffmailpro.com Port: 993 Connection Security: SSL/TLS Authentication Method: Normal Password Username: Full email address Outgoing Server (SMTP) Server: smtp.rediffmailpro.com Port: 587 Connection Security: STARTTLS Authentication Method: Normal Password Username: Full email address Then click Re-test → Done. 3. Verify synchronization After configuration, Thunderbird should synchronize the mailbox folders with the Rediffmail Pro server. Important: If the user wants all emails to remain on the server, ensure the account is configured as IMAP, not POP. ************* Since all the folders are visible but only a few emails are appearing in Inbox, Sent Items, and other folders, kindly check the following: Open Thunderbird >> Account Settings >> Server Settings and confirm that the account is configured as IMAP. Right-click the email account in Thunderbird and select Subscribe. Ensure that all required folders are selected/subscribed. Right-click the account and select Get Messages to initiate synchronization. Please allow some time for Thunderbird to complete the synchronization, especially if the mailbox contains a large number of emails. ************ even after doing the above problem exists i have done the above but still problem is there. All the folders are appearing in Thunderbird, but most folders contain very few emails or no emails at all, whereas there are many more emails available in the webmail. Kindly guide me in configuring Thunderbird properly so that all my emails and folders are synchronized correctly. Regards, Sundar Ram

All Replies (1)

have a look in the activity manager. (double click the status bar at the bottom of the Thunderbird screen.

Is it perhaps still downloading the contents of folders?

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