Showing questions tagged:

How do I stop Thunderbird from inserting extra spaces in my email address in my address card?

An example of an added space would be: director-concertband@oceanside- music.ca Note that after the second dash in my address above, in the saved HTML Sig Card, the space… (read more)

An example of an added space would be:

director-concertband@oceanside- music.ca

Note that after the second dash in my address above, in the saved HTML Sig Card, the space is added. When I remove the space and re-save the Sig card, the space still returns.

Also note that this happens ONLY in the signature card. The addressing in the email itself is correct. Any help you can offer would be appreciated.

Open 1

Thunderbird is not sending or receiving e mail from Charter.net

For the last two or three weeks I have had problems with Thunderbird not downloading e mail from Charter for a few days and then it does for another few days, then it doe… (read more)

For the last two or three weeks I have had problems with Thunderbird not downloading e mail from Charter for a few days and then it does for another few days, then it doesn't. Back and forth until the last two days it just seems dead, doesn't receive or send anything. What do I do?

Open 1

Trying to create a rule to delete emails on server that are older then 360 days.

Hey guys, So I am trying to create a rule that will delete emails on the server that are 360 days or older. I know you can go into settings... >> leave messages … (read more)

Hey guys,

So I am trying to create a rule that will delete emails on the server that are 360 days or older.

I know you can go into settings...

>> leave messages on server >>>>>>For at most ,,,,,,,

But from what I have read that only deletes emails on server from when they were downloaded into thunderbird.

I am new to thunderbird so that wont work for me.

So I went into message filter....thinking this would work

>>>>>age in days > is greater than > 360 days >>>>>>>>>>>Delete From Pop Server

But nothing happens???? Help!

Your input is appreciated

Open

all emails regardless of origin are being sent to a single file in a folder that is part of inbox on one of 2 emils sdresses , subject , from , yo etc are ignored

all emails have suddenly been redirected to a single file in a folder in one of 2 thunderbird emails . The file is selected by message filters . it does not matter the … (read more)

all emails have suddenly been redirected to a single file in a folder in one of 2 thunderbird emails . The file is selected by message filters . it does not matter the origin nor the subject matter , from, to, etc . everthing just goes there . i have checked the filters on the folder in the message rules and these now appear irrelevant . how , why and can i stop and reverse this?

Open 1

Can I edit/remove columns in Thunderbird for more space?

With my new monitor, I've run into a problem with the space available for the actual message. On the attached image, I'd like to completely delete the stuff circled in re… (read more)

With my new monitor, I've run into a problem with the space available for the actual message. On the attached image, I'd like to completely delete the stuff circled in red. I don't use it and it takes up a lot of space. I've resized the first two columns as much as I can, but I still can't see any of my full messages unless I open them in a new window or tab, which is inconvenient.

Thanks for any help you can give me!

Solved 2

All my new incoming e-mails are ending up in the trash instead the inbox.

All my new incoming e-mails are ending up in the trash instead the inbox. This happens since about a week. I have to move all e-mails from the trash to the inbox. There a… (read more)

All my new incoming e-mails are ending up in the trash instead the inbox. This happens since about a week. I have to move all e-mails from the trash to the inbox. There are no active filters, so what is the problem? Also the layout has suddenly changed. Please help.

Open 3 2

I can't get my emails

I get connection error: the certificate for imap.mymts.net does not come from a trusted source. Click to open security settings. I got my emails this morning but not now… (read more)

I get connection error: the certificate for imap.mymts.net does not come from a trusted source. Click to open security settings. I got my emails this morning but not now this afternoon?

Open 1 1

mobile.charter.net times out?

Thunderbird is losing connection with mobile,charter.net. The message from Thunderbird is 'connection to mobile.charter.net timed out' Inbox mail stops, and some of the … (read more)

Thunderbird is losing connection with mobile,charter.net. The message from Thunderbird is 'connection to mobile.charter.net timed out' Inbox mail stops, and some of the last mail has no content only the message header. This happens at the same time on Linux mint, Apple OSX and Win 10 pro with updates. When this incident only occurs with Thunderbird. The failure occurs for days at a time. Last outage was for 4 days. Started working again about 24 hrs ago and its just failed again. these are two separate email accounts. I also installed Outlook on the Win platform and Apple mail on Osx. They work just fine.

Open

Spell-checker rejects contractions

For at least the last 10 years, Thunderbird spell-checker has rejected contractions such as "don't" in the emails that I type. It highlights "don" as a misspelled word, … (read more)

For at least the last 10 years, Thunderbird spell-checker has rejected contractions such as "don't" in the emails that I type. It highlights "don" as a misspelled word, ignoring the apostrophe and "t". How can I force it to recognize contractions? Adding every contraction in the English language to the dictionary is not a practical answer.

Open 1

Odd error message from Yahoo

I have several Yahoo accounts set up in Thunderbird, but I get this frequent (several times a day) error notification from just one: "The current operation on 'Inbox' did… (read more)

I have several Yahoo accounts set up in Thunderbird, but I get this frequent (several times a day) error notification from just one:

"The current operation on 'Inbox' did not succeed. The mail server for account Yahoo (xxxxxxx) responded: p."

I'm sure this is a truncation of the complete error message. How can I see the complete message?

There seems to be no consequence of the "error" - everything appears to work as normal. It's just annoying.

Open

Why are "all" of my filters still not working correctly (bug2068847??)

Enclosed are jpg copies of the current sets of filters failures in my TB email program. TB Error0 shows the 6 emails that have arrived and are placed in the INBOX. Howev… (read more)

Enclosed are jpg copies of the current sets of filters failures in my TB email program.

TB Error0 shows the 6 emails that have arrived and are placed in the INBOX. However, each of these has a corresponding filter set up to move them upon arrival to a separate subject email mailbox.

Note: If I highlight the INBOX and then go to Tools > Run Filters On Folder ... all of these INBOX email messages will be correctly filtered and moved to their respective email mailbox, BUT each of them is shown as having been "read" and unless you pay close attention, you may not know where these INBOX emails were sent.

I am also enclosing TB Error1 & 2 that show the last couple of days message filtering errors.

I can find nothing wrong with how each of these filters are set up, yet they seem to consistently fail to operate when new emails arrive.

Note one of them is for incoming emails from ... schiffsovereign.com. I have edited this filter repeatedly, even deleted it and re-input the information. Yet the filter never takes hold and does what it is designed to do. I am enclosing a jpg of that specific filter as TB Error3

I am looking for suggestions on how to fix this problem.

Thank you and best wishes,

/s/ James T Saint, CCIM COO

Open 9 10

need help with the following error message: "Outgoing server (SMTP) mail.thorneplumbing.com has timed out. Try again."

Receive the following error message whenever I attempt to reply to or forward an e-mail "Send Message Error. Sending of the message failed. The message could not be sen… (read more)

Receive the following error message whenever I attempt to reply to or forward an e-mail

"Send Message Error. Sending of the message failed. The message could not be sent because the connection to the Outdoing server (SMTP) mail.thorneplumbing.com timed out. Try again"

This has been going on for some time now, but does not happen when I use Thunderbird on my i-phone. Just on a PC. Please advise.

Thank you!

Open 3 2 80

Mail to Gmail Accounts Goes To Spam Folder

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain … (read more)

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain below are treated as spam. This occurs with two different email addresses using the secondary domain.

Both domains are hosted with Bluehost. Exhaustive research has revealed the following:

  • Settings in Thunderbird are exactly the same, e.g. ports, security, SSL/TLS, etc. for each domain.
  • There is no subject line or content that could possibly be regarded as spam.
  • MXToolbox indicates that the secondary domain is not on any blacklist.
  • Extended support via Bluehost reveals that SPF, DKIM, and DMARC records are all correct.
  • Email sent to a Gmail account using the CPanel (Roundcube) is not flagged as spam. Only emails sent via Thunderbird are flagged.
  • Emails sent to a Gmail account from the secondary domain using my mobile phone, but still on the same network/IP address, are not flagged as spam.
  • If I first send an email to one of the secondary domain emails FROM Gmail, then reply to it, the reply is not flagged as spam.

After many hours of head scratching (and later, head banging), I am pretty much at my wit's end with this problem. I'm an electronic engineer but this one is definitely out of my wheelhouse. Any help would most certainly be appreciated!

Thanks in advance, Don

Open 20 60

All delete methods not working nor is new folder created

Reinstall of Thunderbird after a few years easy with all my old (sub) folders captured from service provider. However, neither delete folder (via any option) nor create f… (read more)

Reinstall of Thunderbird after a few years easy with all my old (sub) folders captured from service provider. However, neither delete folder (via any option) nor create folder is acted upon. Also ignored is attempt to rename a folder. Inbox contains over 23 000 messages but none after 5 December 2025. Deleting hundreds permanently on provider has no effect on Thunderbird. Some folders are empty but but are labelled as containing hundreds of messages.

Trying to send a message results in error, 'Could not detect login form.' But I am logged in.

Any pointers to unclogging system gratefully received. Chris Oldman

Open

After connecting to Yahoo for 6 weeks, it suddenly times out when downloading messages

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10 The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my … (read more)

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10

The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my Windows 10 PC to Thunderbird 146.0.1. I did not import any user data from Outlook but started with a clean install of TB for the new year. I use yahoo.com with POP3 as my email provider. Server Settings: Server Name "pop.mail.yahoo.com", port 995, SSL/TLS, OAuth2 Outgoing Server: Server Name "smtp.mail.yahoo.com", port 465, SSL/TLS, OAuth2

it all worked fine and I was very happy with the setup. Then from early to mid-February I was unable to use my computer. When I finally accessed Thunderbird again, it connected to Yahoo and showed that approximately 800 email messages would be downloaded and started downloading them. After downloading about 100 messages, Thunderbird timed out and I haven't been able to get it to work since.

I have read and followed or tried to follow these articles plus others that I may have forgotten about (not listed in any particular order) - OAuth2 Authentication for Yahoo, AOL and ATT | Thunderbird Help - including all the steps in Please check the following before asking for support - POP access settings and instructions for Yahoo Mail | Yahoo Help - Automatic Account Configuration | Thunderbird Help - Manual Account Configuration | Thunderbird Help - Thunderbird and Yahoo | Thunderbird Help - Send and receive messages in Thunderbird | Thunderbird Help - Can no longer get emails | Thunderbird Support Forum | Mozilla Support - Emails suddenly stopped downloading to Thunderbird 140.2.1esr | Thunderbird Support Forum - Get Messages | Thunderbird Support Forum | Mozilla Support - Cannot receive messages | Thunderbird Help - Problem with Thunderbird working with Yahoo Mail acccounts. | Thunderbird Support Forum

I have removed all messages from the Yahoo inbox and tried to find one or more messages that may be affecting the download. I don't know the best way to determine that.

I use Windows Defender for my antivirus. I don't see anything in Defender that blocks or scans email messages which would prevent downloads, although I could be wrong about that. if this might be the issue, please provide some guidance about how to check Defender.

I have uninstalled and re-installed Thunderbird. In the process I downloaded the setup file for Thunderbird Setup 148.0 and installed that version. It later auto-updated to 148.0.1. Before installation, I removed all external connections from my Yahoo account and completely removed Thunderbird from my PC, including the profile and profile.ini. When I reinstall and switch the account to POP3, Thunderbird captures the App password from Yahoo and connects just fine. But it still times out while attempting the first download of a message. The first several times it timed out, an error message was displayed but now it doesn't show anything. Except no messages are downloaded.

At this point, I don't know what else to try. Since I don't have much experience with Thunderbird, I don't know how to troubleshoot the process (logs to look at, etc.). I don't want to go back to Outlook but I need the email client to work and download messages. Any help would be much appreciated.

Locked Archived 14 307