Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gemini UI broken on Firefox

more options

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing in the input field. (see attachment 1)

I can access Gemini at Google AI Studio (https://aistudio.google.com/) but the UI is also broken on that site, with wide fonts that overlap each other, making text hard to read (see attachment 2).

Firefox version used: 115.28.0esr (64-bit) OS: Windows 7 64-bit

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing in the input field. (see attachment 1) I can access Gemini at Google AI Studio (https://aistudio.google.com/) but the UI is also broken on that site, with wide fonts that overlap each other, making text hard to read (see attachment 2). Firefox version used: 115.28.0esr (64-bit) OS: Windows 7 64-bit
Attached screenshots

All Replies (2)

more options

Hi

Please appreciate that Firefox 115 is no longer supported by Mozilla and Windows 7 is no longer supported by Microsoft. In both cases you are not getting important security and stability updates.

https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support

more options

coredrive2012 said

I can access Gemini at Google AI Studio (https://aistudio.google.com/) but the UI is also broken on that site, with wide fonts that overlap each other, making text hard to read (see attachment 2). Firefox version used: 115.28.0esr (64-bit) OS: Windows 7 64-bit

This issue remains in Firefox version 115.30.0esr. See https://support.mozilla.org/en-US/questions/1551165

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.