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Thunderbird,

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  • Last reply by sfhowes

Keith Carscadden
Keith Carscadden
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Thunderbird keeps requesting my password which I do not know. Then a screen pops up which asks to enter password since I do not know the password how can I enter a new password , If I enter what I thought was the old password it simply says failed and provides no opportunity to create a new one Any ideas that would resolve this problem as I am no longer receiving any emails would be appreciated

Thunderbird keeps requesting my password which I do not know. Then a screen pops up which asks to enter password since I do not know the password how can I enter a new password , If I enter what I thought was the old password it simply says failed and provides no opportunity to create a new one Any ideas that would resolve this problem as I am no longer receiving any emails would be appreciated

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sfhowes
sfhowes
  • Top 10 Contributor
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Only the owner of the account can change the password, and that can only be done by contacting the service provider, either by phone or through their website.

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