Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

SMTP Timeout Error After Migration to new Mac using export tool

  • 1 reply
  • 0 have this problem
  • 17 views
  • Last reply by Rick

Matsumoto H
Matsumoto H
more options

I recently migrated to a new Mac and used the export tool in Thunderbird to transfer my data. I successfully imported all the information into Thunderbird on the new Mac.

While I can receive emails without any issues, I am unable to send emails. Every time I try to send a message, it times out with the following error:

"The message could not be sent because the connection to the Outgoing (SMTP) server smtp.xxxx.jp timed out. Try again."

What could be causing this issue, and how can I fix it?

I recently migrated to a new Mac and used the export tool in Thunderbird to transfer my data. I successfully imported all the information into Thunderbird on the new Mac. While I can receive emails without any issues, I am unable to send emails. Every time I try to send a message, it times out with the following error: "The message could not be sent because the connection to the Outgoing (SMTP) server smtp.xxxx.jp timed out. Try again." What could be causing this issue, and how can I fix it?

Modified by Wayne Mery

All Replies (1)

Rick
Rick
more options

Network problems? A VPN? An outgoing firewall?