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Messages don't appear in any mailboxes

  • 2 replies
  • 0 have this problem
  • 9 views
  • Last reply by Wayne Mery

jjr2
jjr2
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Showing inbox and other mailboxes have messages from Gmail, but nothing shows up. Message list is blank. Tried turning off SSL/TLS and OAuth2, but to no effect.

-- Update: Messages show up in Troubleshoot Mode. I don't have any extensions installed.

Showing inbox and other mailboxes have messages from Gmail, but nothing shows up. Message list is blank. Tried turning off SSL/TLS and OAuth2, but to no effect. -- Update: Messages show up in Troubleshoot Mode. I don't have any extensions installed.

Modified by jjr2

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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TRoubleshoot mode also disables Hardware acceleration, so please try this:

  • Settings > General
  • Scroll down to the bottom
  • uncheck this checkbox 'Use hardware acceleration when available'

Exit Thunderbird and allow a few moments for background processes to update. Restart Thunderbird as normal.

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
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jjr2

There was a problem with the support system at the time of your posting, so you might not have gotten a notice of the response(s) above. If you are still experiencing trouble when using the newest version, please post a new question using https://support.mozilla.org/en-US/questions/new/thunderbird