Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot log in to my Thunderbird email account

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by david

more options

This has been going on for many, many weeks. I have tried everything I can think of including asking the forum. Nothing works!

Open Thunderbird I get image 1. Choose set up email I get image 2 Enter name , email address and password ( which by the way has been changed many times without effect). Always get image 3.

All I can think of is that password is not correct because it has been renewed incorrectly?

Can anyone help me?

This has been going on for many, many weeks. I have tried everything I can think of including asking the forum. Nothing works! Open Thunderbird I get image 1. Choose set up email I get image 2 Enter name , email address and password ( which by the way has been changed many times without effect). Always get image 3. All I can think of is that password is not correct because it has been renewed incorrectly? Can anyone help me?
Attached screenshots

All Replies (1)

more options

leave the password NOT entered. wait until prompted. Also, make sure you accept cookies at settings>privacy&security