Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Verizon/aol email stopped receiving or sending and won't reload on Thunderbird

  • 3 replies
  • 1 has this problem
  • 21 views
  • Last reply by LBPete2

LBPete2
LBPete2
more options

One of my Verizon/aol email accounts stopped receiving or sending mail on Thursday. I've removed the account from Thunderbird and am trying to reload it. It hangs up on password verification. I am able to use the password to access the account through webmail. I've been able to remove and re-add a different Verizon/aol email account with no problem.

Any ideas?

One of my Verizon/aol email accounts stopped receiving or sending mail on Thursday. I've removed the account from Thunderbird and am trying to reload it. It hangs up on password verification. I am able to use the password to access the account through webmail. I've been able to remove and re-add a different Verizon/aol email account with no problem. Any ideas?

Chosen solution

See https://support.mozilla.org/en-US/questions/1344702

Read this answer in context 👍 1

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Chosen Solution

See https://support.mozilla.org/en-US/questions/1344702

LBPete2
LBPete2 Question owner
more options

Thank you! That fixed it.

Prior to posting this I searched all over the AOL website and couldn't find any information like this.

- Pete

LBPete2
LBPete2 Question owner
more options

By the way, Thunderbird wasn't listed on their drop down mail app list. I was having the same issue on my android phone and the password generated for that app worked for Thunderbird too.

- Pete