Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Screen smears when scrolling

  • 3 replies
  • 6 have this problem
  • 18 views
  • Last reply by guywebster

guywebster
guywebster
more options

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling

Chosen solution

hi guywebster, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
Read this answer in context 👍 4

All Replies (3)

guywebster
guywebster Question owner
more options

guywebster said

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling


You gotta fix this ASAP

philipp
philipp
  • Moderator
more options

Chosen Solution

hi guywebster, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
guywebster
guywebster Question owner
more options

THANKS!