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is there a fix for norton identity safe incompatibility with firefox?

  • 4 replies
  • 8 have this problem
  • 1 view
  • Last reply by Happy112

ann0yed2
ann0yed2
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Firefox supports Norton Safe Search. Norton Identity Safe is not active. When will this problem be corrected? Why isn't Mozilla cooperating with Norton?

Firefox supports Norton Safe Search. Norton Identity Safe is not active. When will this problem be corrected? Why isn't Mozilla cooperating with Norton?

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Sorry, but it up to Norton to fix problems with their Firefox add-ons. If Norton needs help from Mozilla all they need to do is ask for it. But Mozilla can't take on the task of fixing another company's proprietary software - DMCA. https://en.wikipedia.org/wiki/Digital_Millennium_Copyright_Act

Happy112
Happy112
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Hi   annOyed2,  

This might be interesting to you:

https://community.norton.com/en/

James
James
  • Top 25 Contributor
  • Moderator
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See https://community.norton.com/en/forums/pre-release-norton-identity-safe-extension-firefox-browser


Symantec has struggled to get their Norton toolbar completed since before Firefox 41.0 as Norton was using a old way that was no longer supported. The change was known for months and Symantec even asked Mozilla to delay change for one Firefox Release to give them more time.

https://community.norton.com/en/blogs/product-update-announcements/firefox-41-and-norton-toolbar-compatibility

Modified by James

Happy112
Happy112
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Hi again  !

Here's a site where you can post your question:

https://community.norton.com/en/search/site/

Good luck   !