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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

sagarnaik
sagarnaik
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my firefox browser keeps on crashing for 3 to 5 seconds and continues to normal mode. many a time the browser stops responding for about 10 seconds and also keep on strucking while browsing websites. i am having these problems from 20 days.... Please resolve asap.

my firefox browser keeps on crashing for 3 to 5 seconds and continues to normal mode. many a time the browser stops responding for about 10 seconds and also keep on strucking while browsing websites. i am having these problems from 20 days.... Please resolve asap.

All Replies (2)

Ashiqur Rahman Amit
Ashiqur Rahman Amit
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Install the Latest version

If you are using the latest version Please delete all cookies and cash memories. ( By going to History)

Also write about:memory in your browser and click minimize memory usage

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: