Showing questions tagged: Show all questions
  • Solved
  • Archived

Full-screen video problem

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second a… (read more)

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second and then the window shrinks down to a small square on the bottom right-hand corner of my screen. Sort of like when the youtube app minimizes a video. This window is unclickable and also everything at or below it in android is unclickable while it's there. If I click the window button on android and swipe the firefox app up to close it and restart it, Firefox doesn't even close and I can still hear sound from the video. I have to select on the Firefox app again which will restore the full window and then click the full screen button one more time and it will work. This issue is happening on every website I play video on on the Firefox app and it is extremely irritating. I'm about ready to switch to another app if this can't be solved, but Firefox is the only browser that allows ublock origin so I don't want to do that. Can anyone help?

Asked by raistlinnuitari8 6 months ago

Answered by raistlinnuitari8 6 months ago

  • Solved
  • Archived

Disappearing text

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demo… (read more)

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demonstration video linked here: https://youtube.com/shorts/ZxKtVFrvQkU?feature=share

Asked by Alexei 6 months ago

Answered by Paul 6 months ago

Tor Browser usage inside Mozilla VPN

With Mozilla VPN, is it possible to use Tor Browser, or any other Tor-based browser, to access and browse the Internet? Some VPNs prohibit Tor Browser, and Tor-based sol… (read more)

With Mozilla VPN, is it possible to use Tor Browser, or any other Tor-based browser, to access and browse the Internet? Some VPNs prohibit Tor Browser, and Tor-based solutions, from being used with their VPNs.

Asked by ninarapoll 2 months ago

Last reply by Paul 2 months ago

Adding translate extension or function to firefox mobile android

Hello dear mozilla support! Im coming here with a question, will there be a addon like google translate on pc for android devices? Thanks! Using: Mull 119v (firefox fork… (read more)

Hello dear mozilla support! Im coming here with a question, will there be a addon like google translate on pc for android devices? Thanks!

Using: Mull 119v (firefox fork) android 12

Asked by kacperpiatek2020 3 months ago

Last reply by TyDraniu 3 months ago

  • Solved

Firefox crashes Android system and System UI processes after every image download

Firefox crashes Android system and System UI processes after every image download. It happens after every image download finishes. Firefox version in screenshots. … (read more)

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

Asked by ssssaaaa 5 months ago

Answered by Paul 5 months ago

  • Archived

Let me choose my Homepage

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does. As much … (read more)

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does.

As much as I distrust Google as a company and avoid using their products (as much as convenietly possible), I am very comfortable using their search engine and comfortable seeing a Google homepage with the Google search bar.

Firefox doesn't even give me the courtesy to: 1) know or understand which search engine I am using when I am on the "forced" Firefox homepage, or 2) set my own homepage. Therefore, I have to ensure the cursor is in the "search/web address" bar, start typing "google", and hit enter in order to get to the familiar Google homepage of which I am comfortable. I hate that Firefox forces me to do that!

Otherwise, I like using the Firefox browser as an alternative to Google. Nonetheless, it's your company and you can do what you like, but as soon as I come across an alternative browser that allows me to adjust it's settings to my preferences, it's adios MFr's to Firefox.

FYI, I would LOVE to meet the decision maker at Mozilla that OK'd this change and listen to him/her/they hem, haw and double-speak through their ridiculous justification. Another thing, while I'm at it.... Exactly, when did it become a better idea for companies (challenging the industry leader) to alienate their users?

Asked by dfitzgerald2002 7 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved
  • Archived

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 7 months ago

Answered by popo 7 months ago

  • Solved
  • Archived

Pathbuilder2e.com renders elements disproportionately missing scrollbars

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skill… (read more)

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skills column

Asked by Victor 7 months ago

Answered by Victor 5 months ago

  • Archived

Search engine enabled with a recent updates

I think it was the update to 1:15, but I'm not certain when the search engines I had disabled were unable to again. I don't understand why I can't delete, for example, Bi… (read more)

I think it was the update to 1:15, but I'm not certain when the search engines I had disabled were unable to again. I don't understand why I can't delete, for example, Bing and eBay which I will never ever use, but to have to disable them adventuresjust because I update Firefox, seems ridiculous.

Asked by hm 6 months ago

Last reply by Paul 6 months ago

  • Archived

Fast Access to Password

I use the Firefox password manager build into the Web browser app on android. Sometimes the autofill doesn't work on some apps/webservices so I need to manually copy the… (read more)

I use the Firefox password manager build into the Web browser app on android.

Sometimes the autofill doesn't work on some apps/webservices so I need to manually copy the password across.

Since you stopped supporting lockwise, this is a massive pain, I need to click through many menus, and once I change screen the vault locks again meaning it's very cumbersome to copy a username and password.

Is there a shortcut to access the password vault directly? Is it possible to add a widget that launches straight into the vault in the browser?

Asked by Josh Warren 7 months ago

Last reply by Paul 6 months ago

  • Archived

long press to download video doesn't work any longer

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worke… (read more)

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worked fine inversion 115. Please bring that back!

Asked by hm 6 months ago

Last reply by hm 6 months ago

  • Archived

Firefox get often stuck in Poco X5 (MIUI 13)

Hello, on my new powerfull Poco X5 pro, Firefox get often stuck, remaining in white page or in the previous page, and I often need to close the tab and reload the desired… (read more)

Hello, on my new powerfull Poco X5 pro, Firefox get often stuck, remaining in white page or in the previous page, and I often need to close the tab and reload the desired page in another tab.

I noticed that this happens often (always??) when clicking a ling in other apps (Firefox is the default browser)

Any idea what's happening here and how to get back my beloved fox?

Asked by antonello1 6 months ago

Last reply by suram080 6 months ago

  • Archived

open in app option not visible

There used to be an optio open in app option under 3 dot menu right hand corner but after updating to latest version it has gone. I need that option badly. Please help g… (read more)

There used to be an optio open in app option under 3 dot menu right hand corner but after updating to latest version it has gone.

I need that option badly. Please help getting that back I don't want to clear data or uninstall as it will completely ruin many settings logins layout ETC it will be chaos for me

Also please share Firefox customer support mail Id so I xan directly take it upto them.

Asked by sudeep2603 6 months ago

Last reply by suram080 6 months ago

  • Archived

Please allow force-enabling of the "Open in App" button on all domains.

Please allow force-enabling of the "Open in App" button on all domains. The cause of my asking this is that YouTube no longer has this option. Presumably because they ex… (read more)

Please allow force-enabling of the "Open in App" button on all domains.

The cause of my asking this is that YouTube no longer has this option. Presumably because they explicitly disallowed this. I want my end-user control over this back. To note, reddit still has this option.

So my request is to add a toggle to force this button to appear on all domains, if at all possible.

Thank You!

Asked by r. 6 months ago

Last reply by suram080 6 months ago

  • Archived

Upload impossible

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still c… (read more)

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still can send emails with huge attachments without any problem.

Asked by p_lemke 7 months ago

Last reply by Paul 6 months ago