Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 3 months ago

Last reply by jason147 3 hours ago

Getting frequent "not responding"

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC r… (read more)

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC running Windows 10.

Asked by Jerrytex 1 month ago

Last reply by Jerrytex 2 days ago

"Server error" when googling

For some reason, for like, 19 out of 20 times I try, I cannot google search anything on the Android firefox app. I type in the query. I hit search. It loads for a long ti… (read more)

For some reason, for like, 19 out of 20 times I try, I cannot google search anything on the Android firefox app. I type in the query. I hit search. It loads for a long time. And I am met with "server error".

No other apps seem to have trouble connecting. No other websites on the same browser and phone has these problems. I can kind if get by as long as I know the url. But as soon as I try to find anything where I don't know the url. I get the same Server Error. It's been going on for weeks. I've disabled all extensions and uninstalled them. I've been on multiple networks both at home and work and mobile networks. I have reinstalled firefox. I have tonight even cleared both cache and data. Other devices on the same network and browser can google just fine. Nothing I can think of has made a difference.

I google. I get server error.

Anyone hasany ideas I can try out? I am certain some kind of user error is involved. It usually is. But I am at a loss of what it could be.

Asked by Johan Malmsten 2 weeks ago

Last reply by Johan Malmsten 2 days ago

New Thunderbird cannot use hardware FIDO2 keys

At least on Linux, all versions of Thunderbird with Supernova UI are unusable for emails which requires a hardware key to login. The "insert key / input PIN" never shows … (read more)

At least on Linux, all versions of Thunderbird with Supernova UI are unusable for emails which requires a hardware key to login. The "insert key / input PIN" never shows up in those versions. The bug presents on flatpak distributions and latest daily version (130) as well. The latest stable version that's working with hardware keys is 102, but it has some serious performance issues with large amount of calendar entries.

Asked by Haruka Ma 1 month ago

Last reply by Haruka Ma 2 days ago

TB only Downloads 3 or 4 messages at a time

For the past week or two, TB only downloads 3 or 4 (never more than 4) messages at a time from my Gmail. Now, instead of just starting TB and it downloading all new messa… (read more)

For the past week or two, TB only downloads 3 or 4 (never more than 4) messages at a time from my Gmail. Now, instead of just starting TB and it downloading all new messages, I have to click Get Messages multiple times to retrieve everything. I have seen similar questions here and the answers have all been variations of blaming the user. So: a) I have not changed any settings. b) It used to download all available messages, whether when TB started up or when I clicked Get Messages. c) Just now on starting TB, it took 6 clicks to retrieve 20 message. They are all text, no attachments, so the total size would be in KB, not MB. d) Using Speedtest, my connection speed is over 300 MB/second so it isn't a connection speed limit on my side. And I doubt it is a speed limitation on Gmail's side.

With all of that in mind, I would appreciate any suggestions of what could be causing the problem and what the fix might be.

Asked by firefox1043 1 month ago

Last reply by firefox1043 2 days ago

Thunderbird 128.0.1esr (64-bit) still very slow to load message list about 30 seconds

I was sorry to see that the 128 Nebula release did not fix the longstanding problem that Thunderbird is very slow to load in Sonoma, and has been since the Sonoma release… (read more)

I was sorry to see that the 128 Nebula release did not fix the longstanding problem that Thunderbird is very slow to load in Sonoma, and has been since the Sonoma release. This is with 128.0.1esr (64-bit) on an Apple M1 Mac Mini with Sonoma 14.6. I have the same problem on a 2018 Mac Book Pro running Sonoma with an Intel chip. The problem is NOT manifest on a 2013 Mac Book Pro running the last release of Big Sur. In all 3 cases the same email accounts are loaded, so it is some interaction with the OS. (I previously reported this for Tbird 115 under Sonoma, with no resolution.)

Specifically, when I start Tbird 128 on the Sonoma M1 the window comes up in about 2 seconds but contents are blank. The contents don't fill until about 30 seconds. This makes it painful to quickly hop into email to do something, so I am resorting to Apple Mail when in a hurry. If I do the same on my 2013 Big Sur machine, it's 2 seconds for the window to come up and 8 seconds for the content to fill. Upgrading from 115 to 128 did not change this on any of the machines.

None of the enhancements of recent releases are of sufficient value to compensate for this, so I wish the team would focus on ensuring speed on all platforms. Is there any clue what is going on?

Asked by Dan Suthers 1 month ago

Last reply by Dan Suthers 3 days ago

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 3 weeks ago

Last reply by charley000 6 days ago