Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My tab will not open to a new window. Please help!

hnubntsa
hnubntsa
more options

Please help! Looks like Mozilla customer service can not help me at all!!!!!! I need to know why I can not open a link to a new window. I can only open in my tab. I hate it. I try dragging the tab out to make a new window but it will not go no where help help help..please someone..! I try everything!

Please help! Looks like Mozilla customer service can not help me at all!!!!!! I need to know why I can not open a link to a new window. I can only open in my tab. I hate it. I try dragging the tab out to make a new window but it will not go no where help help help..please someone..! I try everything!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I noticed you got the same suggestion about a month ago (My tab will not open to a new window. I can not drag the tab out to make a new window. Please help!). Did you try it out before? Please report back on your results because it works best to go step-by-step rather than sending 10 pages of suggestions.