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show message after antivirus check exchange

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  • 13 views
  • Last reply by Matt

fabrizio.iozzi
fabrizio.iozzi
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Hi all, My organization uses MS Exchange and when an email with attachments arrives, the server performs an antivirus check and "sends" an email with a "antivirus checking" msg as an attached txt file. TB (on Win10) shows this email msg. Some seconds later, the exchange server "resends" the mail with the real attachment (after the check is done), TB deletes the previous one but does not show the new one, which is totally lost unless I close and reopen TB works.

It is clear TB does something at startup that is somehow special. My question is: is there a way I can have TB do these "special" things without closing and reopening?

It's really annoying because I have to look at my phone to see if a new msg is in my inbox.

Thanks!

Hi all, My organization uses MS Exchange and when an email with attachments arrives, the server performs an antivirus check and "sends" an email with a "antivirus checking" msg as an attached txt file. TB (on Win10) shows this email msg. Some seconds later, the exchange server "resends" the mail with the real attachment (after the check is done), TB deletes the previous one but does not show the new one, which is totally lost unless I close and reopen TB works. It is clear TB does something at startup that is somehow special. My question is: is there a way I can have TB do these "special" things without closing and reopening? It's really annoying because I have to look at my phone to see if a new msg is in my inbox. Thanks!

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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Have you tried just changing the folder you are viewing and going back. I heard of some issue with folder not updating until the folder was refreshed. Noting of course that unless it is a new mail and the idle commend pushes it out, then a server update will be around 10-15 minutes away. Depending on what is set in account settings.

Fundamentally I think there is a problem server side that is is sending an incomplete mail. But I tend to think many things to do with exchange are quite odd.

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