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Firefox Browser para PC não abre o Google

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Boa Noite!

Desde a atualização do meu computador para a versão 85.0.2 do Firefox, não consigo acessar a página do Google, problema que persistiu na versão 86. Por favor, vocês tem como resolver este problema para mim?

Aguardo resposta.

Mozart Dias [exclused]@globomail.com Não conectou: Potencial problema de segurança O Firefox detectou uma potencial ameaça de segurança e não prosseguiu para www.google.com.br porque este site exige uma conexão segura. O que você pode fazer a respeito? www.google.com.br tem uma política de segurança chamada HTTP Strict Transport Security (HSTS), que significa que o Firefox só pode se conectar a ele com segurança. Você não pode adicionar uma exceção para visitar este site. É mais provável que o problema seja no site, não há nada que você possa fazer para resolver. Se estiver em uma rede corporativa ou usando um antivírus, você pode pedir ajuda às equipes de suporte. Também pode notificar o administrador do site. Saiba mais… Alguém pode estar tentando imitar o site, você não deve continuar. Os sites comprovam sua identidade por meio de certificados. O Firefox não confia em www.google.com.br porque sua entidade certificadora é desconhecida, o certificado é autoassinado, ou o servidor não está enviando os certificados intermediários corretos. Código do erro: SEC_ERROR_UNKNOWN_ISSUER Ver certificado 1 2

Certificado de www.google.com.br about:certificate?cert=MIIDfjCCAmagAwIBAgIQQ4wCTgK8Fr1BP... Certificado

1 of 2 25/02/2021 16:27 Certificado de www.google.com.br about:certificate?cert=MIIDfjCCAmagAwIBAgIQQ4wCTgK8Fr1BP...

2 of 2 25/02/2021 16:27 Dados para suporte Esta página contém informações técnicas que podem ser úteis se você estiver tentando solucionar um problema. Se estiver procurando respostas para as dúvidas mais comuns do Firefox, confira o site de suporte. Informações básicas sobre o aplicativo Nome Firefox Versão 86.0 ID da compilação 20210222142601 ID da distribuição Pasta de atualização C:\ProgramData\Mozilla\updates\308046B0AF4A39CB Histórico de atualizações Canal de atualização release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0 Sistema operacional Windows_NT 10.0 18363 Binário da aplicação C:\Program Files\Mozilla Firefox\firefox.exe Pasta do perfil C:\Users\mozar\AppData\Roaming\Mozilla\Firefox\Profiles \cevdrgia.default-release Plugins ativados about:plugins Configuração da compilação about:buildconfig Uso de memória about:memory Desempenho about:performance Service Workers registrados about:serviceworkers Processo de lançamento Ativado Janelas multiprocessadas 1/1 Janelas do Fission 0/1 Desativado por padrão Processos remotos 6 Políticas empresariais Inativo Chave do Serviço de Localização do Google Encontrado Chave do Google Safebrowsing Encontrado Chave do serviço de localização da Mozilla Encontrado Modo de segurança false Perfis about:profiles Relatórios de travamento dos últimos 3 dias ID do relatório Envio Todos os relatórios de travamento Recursos do Firefox Nome Versão ID DoH Roll-Out 2.0.0 doh-rollout@mozilla.org Firefox Screenshots 39.0.0 screenshots@mozilla.org Form Autofill 1.0 formautofill@mozilla.org Web Compatibility Interventions 19.0.0 webcompat@mozilla.org WebCompat Reporter 1.4.0 webcompat-reporter@mozilla.org Processos remotos Tipo Quantidade Conteúdo web 2 / 8 Extensão 1 Página 'about' privilegiada 1 Pré-alocado 1 GPU 1 Extensões Nome Tipo Versão Ativado ID Ant Video downloader extension 4.9 true anttoolbar@ant.com Bing extension 1.3 true bing@search.mozilla.org DuckDuckGo extension 1.1 true ddg@search.mozilla.org Google extension 1.1 true google@search.mozilla.org Malwarebytes Browser Guard extension 2.2.19 true {242af0bb-db11-4734-b7a0-61cb8a9b20fb} MercadoLivre extension 1.0 true mercadolivre@search.mozilla.org Wikipedia (pt) extension 1.1 true wikipedia@search.mozilla.org Software de segurança Tipo Nome Antivírus COMODO Antivirus Antispyware Firewall COMODO Firewall;Firewall do Windows Gráficos Funcionalidades Composição Direct3D 11 Deslocamento/Zoom assíncrono entrada com roda do mouse ativada; arrasto da barra de rolagem ativado; teclado ativado; rolagem automática ativada; zoom suave com gesto de pinça ativado

Info WSI do driver WebGL 1 EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a04a) EGL_VERSION: 1.4 (ANGLE 2.1.0.fa5e0bac2b3b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 Renderizador do driver WebGL 1 Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0) Versão do driver WebGL 1 OpenGL ES 2.0.0 (ANGLE 2.1.0.fa5e0bac2b3b) Extensões do driver WebGL 1 GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture Extensões WebGL 1 ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context

Info WSI do driver WebGL 2 EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a04a) EGL_VERSION: 1.4 (ANGLE 2.1.0.fa5e0bac2b3b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 Renderizador do driver WebGL 2 Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0) Versão do driver WebGL 2 OpenGL ES 3.0.0 (ANGLE 2.1.0.fa5e0bac2b3b) Extensões do driver WebGL 2 GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture Extensões WebGL 2 EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D true Alvo de taxa de atualização 60

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error=0 GPUProcessPid 6452 Parâmetros ClearType Gamma: 1,8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Registro de decisões HW_COMPOSITING available by default D3D11_COMPOSITING available by default DIRECT2D available by default D3D11_HW_ANGLE available by default GPU_PROCESS available by default WEBRENDER available by default disabled by env: Not qualified WEBRENDER_QUALIFIED available by default denied by env: Not on allowlist WEBRENDER_COMPOSITOR available by default unavailable by runtime: No DirectComposition usage WEBRENDER_ANGLE available by default unavailable by runtime: WebRender disabled WEBRENDER_DCOMP_PRESENT available by default unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE available by default denied by env: Not on allowlist OMTP available by default broken by runtime: OMTP is not supported with <= 2 cores ADVANCED_LAYERS disabled by default: Disabled by default

WEBGPU disabled by default: Disabled by default unavailable-no-webrender by runtime: WebGPU can't present without WebRender Infraestrutura de Áudio wasapi Mídia

Máximo de Canais 2 Taxa de amostragem preferida 44100 Latência de ida e volta (desvio padrão) ... Dispositivos de Saída Nome Grupo Fabricante Estado Prefe Áudio Digital (HDMI) (High Definition Audio Device) Disabled None Disabled None Conector AUX Interno (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None SAMSUNG (Áudio Intel(R) para telas) HDAUDIO\FUNC_01&VEN_8086&DEV_2882&SUBSYS_80860101&REV_1000 \4&37d5bbcf&0&0201 Disabled None Conector AUX Interno (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Conector AUX Interno (High Definition Audio Device) Disabled None Alto-falantes (High Definition Audio Device) Disabled None Alto-falantes (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Conector AUX Interno (High Definition Audio Device) Disabled None Áudio Digital (S/PDIF) (High Definition Audio Device) Disabled None SAMSUNG (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_8086&DEV_2882&SUBSYS_80860101&REV_1000 \4&37d5bbcf&2&0201 Enabled All Fones de ouvido (High Definition Audio Device) Disabled None

Digital Audio (S/PDIF) (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Headphones (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Dispositivos de Entrada Nome Grupo Fabricante Estado Prefe Microphone (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Disabled None Conector AUX Interno (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Entrada (High Definition Audio Device) Disabled None Microfone (High Definition Audio Device) Disabled None Conector AUX Interno (High Definition Audio Device) Disabled None Conector AUX Interno (High Definition Audio Device) Disabled None Conector AUX Interno (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Disabled None Line In (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Disabled None Microfone (High Definition Audio Device) Disabled None Microphone (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Variáveis de ambiente Nome Valor MOZ_APP_RESTART 1 MOZ_CRASHREPORTER_DATA_DIRECTORY C:\Users\mozar\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY C:\Users\mozar\AppData\Roaming\Mozilla\Firefox\Crash Reports\ev MOZ_CRASHREPORTER_PING_DIRECTORY C:\Users\mozar\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0 C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini e Recursos experimentais Nome Valor cache de inicialização de about:home (browser.startup.homepage.abo false Cookies: SameSite=Lax por padrão (network.cookie.sameSite.laxByDe false Cookies: SameSite=None requer atributo seguro (network.cookie.sam false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful) false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.e nfalse CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled) true CSS: Masonry Layout (layout.css.grid-template-masonry-value.enable dfalse Ferramentas de desenvolvimento: Simulação de esquema de cores (d false Developer Tools: Painel de compatibilidade (devtools.inspector.comp afalse Developer Tools: Seletor de contexto de execução (devtools.webcons ofalse Developer Tools: Debug de Service Worker (devtools.debugger.featur false Fission (isolamento de sites) (fission.autostart) false Protocolo HTTP/3 (network.http.http3.enabled) false Media: AVIF (image.avif.enabled) false Suporte a vários Picture-in-Picture (media.videocontrols.picture-in-pi ctrue Novo projeto de visualização de impressão (print.tab_modal.enabled) true Web API: beforeinput Event (dom.input_events.beforeinput.enabled) false Web API: inputmode (dom.forms.inputmode) false Web API: <link rel="preload"> (network.preload) true Web API: WebGPU (dom.webgpu.enabled) false Ativar/desativar som WebRTC globalmente (privacy.webrtc.globalMut false Preferências importantes modificadas Nome Valor accessibility.typeaheadfind.flashBar 0 browser.cache.disk.amount_written 3745

Nome Valor browser.cache.disk.capacity 286720 browser.cache.disk.filesystem_reported 1 browser.cache.disk.hashstats_reported 1 browser.cache.memory.capacity 65536 browser.contentblocking.category standard browser.display.show_image_placeholders true browser.download.useDownloadDir false browser.search.region BR browser.sessionstore.upgradeBackup.latestBuildID 20210222142601 browser.startup.homepage https://www.google.com.br browser.startup.homepage_override.buildID 20210222142601 browser.startup.homepage_override.mstone 86.0 browser.urlbar.autocomplete.enabled true browser.urlbar.placeholderName Google browser.urlbar.tipShownCount.searchTip_onboard 4 browser.urlbar.tipShownCount.searchTip_redirect 4 browser.urlbar.tipShownCount.tabToSearch 25 doh-rollout.balrog-migration-done true doh-rollout.doneFirstRun true dom.push.userAgentID c63b38d9f03843e1b5a81459dfdfd3a0 extensions.lastAppVersion 86.0 font.internaluseonly.changed true gfx.crash-guard.status.wmfvpxvideo 2 gfx.crash-guard.wmfvpxvideo.appVersion 86.0 gfx.crash-guard.wmfvpxvideo.deviceID 0x0f31 gfx.crash-guard.wmfvpxvideo.driverVersion 10.18.10.4252 idle.lastDailyNotification 1614274564 layers.mlgpu.sanity-test-failed false media.gmp-gmpopenh264.abi x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate 1590238685 media.gmp-gmpopenh264.version 1.8.1.1 media.gmp-manager.buildID 20210222142601 media.gmp-manager.lastCheck 1614272929 media.gmp-widevinecdm.abi x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate 1590238697 media.gmp-widevinecdm.version 4.10.1582.2 media.gmp.storage.version.observed 1 media.hardware-video-decoding.failed false media.videocontrols.picture-in-picture.video-toggle.has-used true network.http.max-connections 48 network.http.max-connections-per-server 16 network.http.max-persistent-connections-per-proxy 16 network.http.max-persistent-connections-per-server 8 network.http.request.max-start-delay 0 network.trr.blocklist_cleanup_done true places.database.lastMaintenance 1614274565 places.history.expiration.transient_current_max_pages 35531 Nome Valor plugin.expose_full_path true plugin.flash.lastmod_hi 373 plugin.flash.lastmod_lo -791158616 privacy.cpd.offlineApps true privacy.cpd.siteSettings true privacy.donottrackheader.enabled true privacy.purge_trackers.date_in_cookie_database 0 privacy.purge_trackers.last_purge 1614274564993 privacy.sanitize.pending [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan 0 security.remote_settings.crlite_filters.checked 1614089105 security.remote_settings.intermediates.checked 1614089105 security.sandbox.content.tempDirSuffix {d072a397-ed7e-4d35-b980-625e81bdd713} security.sandbox.plugin.tempDirSuffix {0e68e944-a88f-465c-a767-b154fe89bd8d} services.sync.declinedEngines signon.importedFromSqlite true signon.usage.hasEntry false storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1612208314 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. Preferências do user.js Sua pasta do perfil contém um arquivo user.js, que inclui preferências que não foram criadas pelo Firefox. Preferências importantes bloqueadas Nome Valor fission.autostart false fission.autostart.session false Base de dados de lugares Integridade Acessibilidade Ativado false Bloquear acessibilidade 0 Manipulador de acessibilidade usado true Instanciador de Acessibilidade Versões de bibliotecas Versão mínima esperada Versão em uso NSPR 4.29 4.29 NSS 3.61 3.61 NSSSMIME 3.61 3.61 NSSSSL 3.61 3.61 NSSUTIL 3.61 3.61 Isolamento (sandbox) Nível de isolamento de processamento de conteúdo 6 Nível efetivo de isolamento de processamento de conteúdo 6 Cache ao iniciar Caminho do cache em disco C:\Users\mozar\AppData\Local\Mozilla\Firefox\Profiles\cevdrgia.default-release\startupCache \startupCache.8.little Ignorar cache em disco false Cache em disco encontrado ao iniciar false Gravado no cache em disco true Internacionalização e localização Configurações do aplicativo Idiomas solicitados ["pt-BR"] Idiomas disponíveis ["pt-BR","en-US"] Idiomas do aplicativo ["pt-BR","en-US"] Preferências regionais ["pt-BR"] Idioma padrão "pt-BR" Sistema operacional Idiomas do sistema ["pt-BR"] Preferências regionais ["pt-BR"] Depuração remota (protocolo Chromium) Aceitando conexões false URL Impressão Solução de problemas Configuração de impressão modificada Nome Valor print_printer CutePDF Writer print.printer_CutePDF_Writer.print_bgcolor false print.printer_CutePDF_Writer.print_bgimages false print.printer_CutePDF_Writer.print_duplex 0 print.printer_CutePDF_Writer.print_edge_bottom 0 print.printer_CutePDF_Writer.print_edge_left 0

Nome Valor print.printer_CutePDF_Writer.print_edge_right 0 print.printer_CutePDF_Writer.print_edge_top 0 print.printer_CutePDF_Writer.print_evenpages true print.printer_CutePDF_Writer.print_footercenter print.printer_CutePDF_Writer.print_footerleft &PT print.printer_CutePDF_Writer.print_footerright &D print.printer_CutePDF_Writer.print_headercenter print.printer_CutePDF_Writer.print_headerleft &T print.printer_CutePDF_Writer.print_headerright &U print.printer_CutePDF_Writer.print_in_color true print.printer_CutePDF_Writer.print_margin_bottom 0.5 print.printer_CutePDF_Writer.print_margin_left 0.5 print.printer_CutePDF_Writer.print_margin_right 0.5 print.printer_CutePDF_Writer.print_margin_top 0.5 print.printer_CutePDF_Writer.print_oddpages true print.printer_CutePDF_Writer.print_orientation 0 print.printer_CutePDF_Writer.print_page_delay 50 print.printer_CutePDF_Writer.print_paper_data 8 print.printer_CutePDF_Writer.print_paper_height 297 print.printer_CutePDF_Writer.print_paper_id 9 print.printer_CutePDF_Writer.print_paper_name print.printer_CutePDF_Writer.print_paper_size_unit 1 print.printer_CutePDF_Writer.print_paper_width 209.8 print.printer_CutePDF_Writer.print_resolution 600 print.printer_CutePDF_Writer.print_reversed false print.printer_CutePDF_Writer.print_scaling 1 print.printer_CutePDF_Writer.print_shrink_to_fit true print.printer_CutePDF_Writer.print_to_file false print.printer_CutePDF_Writer.print_to_filename print.printer_CutePDF_Writer.print_unwriteable_margin_bottom 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top 0 print.printer_PDFCreator.print_bgcolor false print.printer_PDFCreator.print_bgimages false print.printer_PDFCreator.print_duplex 0 print.printer_PDFCreator.print_edge_bottom 0 print.printer_PDFCreator.print_edge_left 0 print.printer_PDFCreator.print_edge_right 0 print.printer_PDFCreator.print_edge_top 0 print.printer_PDFCreator.print_evenpages true print.printer_PDFCreator.print_footercenter print.printer_PDFCreator.print_footerleft &PT print.printer_PDFCreator.print_footerright &D print.printer_PDFCreator.print_headercenter print.printer_PDFCreator.print_headerleft &T print.printer_PDFCreator.print_headerright &U

Nome Valor print.printer_PDFCreator.print_in_color true print.printer_PDFCreator.print_margin_bottom 0.5 print.printer_PDFCreator.print_margin_left 0.5 print.printer_PDFCreator.print_margin_right 0.5 print.printer_PDFCreator.print_margin_top 0.5 print.printer_PDFCreator.print_oddpages true print.printer_PDFCreator.print_orientation 0 print.printer_PDFCreator.print_page_delay 50 print.printer_PDFCreator.print_paper_data 8 print.printer_PDFCreator.print_paper_height -1,00 print.printer_PDFCreator.print_paper_name print.printer_PDFCreator.print_paper_size_unit 1 print.printer_PDFCreator.print_paper_width -1,00 print.printer_PDFCreator.print_resolution 420 print.printer_PDFCreator.print_reversed false print.printer_PDFCreator.print_scaling 0,70 print.printer_PDFCreator.print_shrink_to_fit true print.printer_PDFCreator.print_to_file false print.printer_PDFCreator.print_to_filename print.printer_PDFCreator.print_unwriteable_margin_bottom 1 print.printer_PDFCreator.print_unwriteable_margin_left 0 print.printer_PDFCreator.print_unwriteable_margin_right 0 print.printer_PDFCreator.print_unwriteable_margin_top 0

Boa Noite! Desde a atualização do meu computador para a versão 85.0.2 do Firefox, não consigo acessar a página do Google, problema que persistiu na versão 86. Por favor, vocês tem como resolver este problema para mim? Aguardo resposta. Mozart Dias [exclused]@globomail.com Não conectou: Potencial problema de segurança O Firefox detectou uma potencial ameaça de segurança e não prosseguiu para www.google.com.br porque este site exige uma conexão segura. O que você pode fazer a respeito? www.google.com.br tem uma política de segurança chamada HTTP Strict Transport Security (HSTS), que significa que o Firefox só pode se conectar a ele com segurança. Você não pode adicionar uma exceção para visitar este site. É mais provável que o problema seja no site, não há nada que você possa fazer para resolver. Se estiver em uma rede corporativa ou usando um antivírus, você pode pedir ajuda às equipes de suporte. Também pode notificar o administrador do site. Saiba mais… Alguém pode estar tentando imitar o site, você não deve continuar. Os sites comprovam sua identidade por meio de certificados. O Firefox não confia em www.google.com.br porque sua entidade certificadora é desconhecida, o certificado é autoassinado, ou o servidor não está enviando os certificados intermediários corretos. Código do erro: SEC_ERROR_UNKNOWN_ISSUER Ver certificado 1 2 Certificado de www.google.com.br about:certificate?cert=MIIDfjCCAmagAwIBAgIQQ4wCTgK8Fr1BP... Certificado 1 of 2 25/02/2021 16:27 Certificado de www.google.com.br about:certificate?cert=MIIDfjCCAmagAwIBAgIQQ4wCTgK8Fr1BP... 2 of 2 25/02/2021 16:27 Dados para suporte Esta página contém informações técnicas que podem ser úteis se você estiver tentando solucionar um problema. Se estiver procurando respostas para as dúvidas mais comuns do Firefox, confira o site de suporte. Informações básicas sobre o aplicativo Nome Firefox Versão 86.0 ID da compilação 20210222142601 ID da distribuição Pasta de atualização C:\ProgramData\Mozilla\updates\308046B0AF4A39CB Histórico de atualizações Canal de atualização release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0 Sistema operacional Windows_NT 10.0 18363 Binário da aplicação C:\Program Files\Mozilla Firefox\firefox.exe Pasta do perfil C:\Users\mozar\AppData\Roaming\Mozilla\Firefox\Profiles \cevdrgia.default-release Plugins ativados about:plugins Configuração da compilação about:buildconfig Uso de memória about:memory Desempenho about:performance Service Workers registrados about:serviceworkers Processo de lançamento Ativado Janelas multiprocessadas 1/1 Janelas do Fission 0/1 Desativado por padrão Processos remotos 6 Políticas empresariais Inativo Chave do Serviço de Localização do Google Encontrado Chave do Google Safebrowsing Encontrado Chave do serviço de localização da Mozilla Encontrado Modo de segurança false Perfis about:profiles Relatórios de travamento dos últimos 3 dias ID do relatório Envio Todos os relatórios de travamento Recursos do Firefox Nome Versão ID DoH Roll-Out 2.0.0 doh-rollout@mozilla.org Firefox Screenshots 39.0.0 screenshots@mozilla.org Form Autofill 1.0 formautofill@mozilla.org Web Compatibility Interventions 19.0.0 webcompat@mozilla.org WebCompat Reporter 1.4.0 webcompat-reporter@mozilla.org Processos remotos Tipo Quantidade Conteúdo web 2 / 8 Extensão 1 Página 'about' privilegiada 1 Pré-alocado 1 GPU 1 Extensões Nome Tipo Versão Ativado ID Ant Video downloader extension 4.9 true anttoolbar@ant.com Bing extension 1.3 true bing@search.mozilla.org DuckDuckGo extension 1.1 true ddg@search.mozilla.org Google extension 1.1 true google@search.mozilla.org Malwarebytes Browser Guard extension 2.2.19 true {242af0bb-db11-4734-b7a0-61cb8a9b20fb} MercadoLivre extension 1.0 true mercadolivre@search.mozilla.org Wikipedia (pt) extension 1.1 true wikipedia@search.mozilla.org Software de segurança Tipo Nome Antivírus COMODO Antivirus Antispyware Firewall COMODO Firewall;Firewall do Windows Gráficos Funcionalidades Composição Direct3D 11 Deslocamento/Zoom assíncrono entrada com roda do mouse ativada; arrasto da barra de rolagem ativado; teclado ativado; rolagem automática ativada; zoom suave com gesto de pinça ativado Info WSI do driver WebGL 1 EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a04a) EGL_VERSION: 1.4 (ANGLE 2.1.0.fa5e0bac2b3b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 Renderizador do driver WebGL 1 Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0) Versão do driver WebGL 1 OpenGL ES 2.0.0 (ANGLE 2.1.0.fa5e0bac2b3b) Extensões do driver WebGL 1 GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture Extensões WebGL 1 ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context Info WSI do driver WebGL 2 EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a04a) EGL_VERSION: 1.4 (ANGLE 2.1.0.fa5e0bac2b3b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 Renderizador do driver WebGL 2 Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0) Versão do driver WebGL 2 OpenGL ES 3.0.0 (ANGLE 2.1.0.fa5e0bac2b3b) Extensões do driver WebGL 2 GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays 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HW_COMPOSITING available by default D3D11_COMPOSITING available by default DIRECT2D available by default D3D11_HW_ANGLE available by default GPU_PROCESS available by default WEBRENDER available by default disabled by env: Not qualified WEBRENDER_QUALIFIED available by default denied by env: Not on allowlist WEBRENDER_COMPOSITOR available by default unavailable by runtime: No DirectComposition usage WEBRENDER_ANGLE available by default unavailable by runtime: WebRender disabled WEBRENDER_DCOMP_PRESENT available by default unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE available by default denied by env: Not on allowlist OMTP available by default broken by runtime: OMTP is not supported with <= 2 cores ADVANCED_LAYERS disabled by default: Disabled by default WEBGPU disabled by default: Disabled by default unavailable-no-webrender by runtime: WebGPU can't present without WebRender Infraestrutura de Áudio wasapi Mídia Máximo de Canais 2 Taxa de amostragem preferida 44100 Latência de ida e volta (desvio padrão) ... Dispositivos de Saída Nome Grupo Fabricante Estado Prefe Áudio Digital (HDMI) (High Definition Audio Device) Disabled None Disabled None Conector AUX Interno (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None SAMSUNG (Áudio Intel(R) para telas) HDAUDIO\FUNC_01&VEN_8086&DEV_2882&SUBSYS_80860101&REV_1000 \4&37d5bbcf&0&0201 Disabled None Conector AUX Interno (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Conector AUX Interno (High Definition Audio Device) Disabled None Alto-falantes (High Definition Audio Device) Disabled None Alto-falantes (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Conector AUX Interno (High Definition Audio Device) Disabled None Áudio Digital (S/PDIF) (High Definition Audio Device) Disabled None SAMSUNG (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_8086&DEV_2882&SUBSYS_80860101&REV_1000 \4&37d5bbcf&2&0201 Enabled All Fones de ouvido (High Definition Audio Device) Disabled None Digital Audio (S/PDIF) (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Headphones (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Dispositivos de Entrada Nome Grupo Fabricante Estado Prefe Microphone (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Disabled None Conector AUX Interno (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Entrada (High Definition Audio Device) Disabled None Microfone (High Definition Audio Device) Disabled None Conector AUX Interno (High Definition Audio Device) Disabled None Conector AUX Interno (High Definition Audio Device) Disabled None Conector AUX Interno (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Disabled None Line In (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Disabled None Microfone (High Definition Audio Device) Disabled None Microphone (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10EC0887&REV_1003 \4&37d5bbcf&0&0001 Disabled None Variáveis de ambiente Nome Valor MOZ_APP_RESTART 1 MOZ_CRASHREPORTER_DATA_DIRECTORY C:\Users\mozar\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY C:\Users\mozar\AppData\Roaming\Mozilla\Firefox\Crash Reports\ev MOZ_CRASHREPORTER_PING_DIRECTORY C:\Users\mozar\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0 C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini e Recursos experimentais Nome Valor cache de inicialização de about:home (browser.startup.homepage.abo false Cookies: SameSite=Lax por padrão (network.cookie.sameSite.laxByDe false Cookies: SameSite=None requer atributo seguro (network.cookie.sam false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful) false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.e nfalse CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled) true CSS: Masonry Layout (layout.css.grid-template-masonry-value.enable dfalse Ferramentas de desenvolvimento: Simulação de esquema de cores (d false Developer Tools: Painel de compatibilidade (devtools.inspector.comp afalse Developer Tools: Seletor de contexto de execução (devtools.webcons ofalse Developer Tools: Debug de Service Worker (devtools.debugger.featur false Fission (isolamento de sites) (fission.autostart) false Protocolo HTTP/3 (network.http.http3.enabled) false Media: AVIF (image.avif.enabled) false Suporte a vários Picture-in-Picture (media.videocontrols.picture-in-pi ctrue Novo projeto de visualização de impressão (print.tab_modal.enabled) true Web API: beforeinput Event (dom.input_events.beforeinput.enabled) false Web API: inputmode (dom.forms.inputmode) false Web API: <link rel="preload"> (network.preload) true Web API: WebGPU (dom.webgpu.enabled) false Ativar/desativar som WebRTC globalmente (privacy.webrtc.globalMut false Preferências importantes modificadas Nome Valor accessibility.typeaheadfind.flashBar 0 browser.cache.disk.amount_written 3745 Nome Valor browser.cache.disk.capacity 286720 browser.cache.disk.filesystem_reported 1 browser.cache.disk.hashstats_reported 1 browser.cache.memory.capacity 65536 browser.contentblocking.category standard browser.display.show_image_placeholders true browser.download.useDownloadDir false browser.search.region BR browser.sessionstore.upgradeBackup.latestBuildID 20210222142601 browser.startup.homepage https://www.google.com.br browser.startup.homepage_override.buildID 20210222142601 browser.startup.homepage_override.mstone 86.0 browser.urlbar.autocomplete.enabled true browser.urlbar.placeholderName Google browser.urlbar.tipShownCount.searchTip_onboard 4 browser.urlbar.tipShownCount.searchTip_redirect 4 browser.urlbar.tipShownCount.tabToSearch 25 doh-rollout.balrog-migration-done true doh-rollout.doneFirstRun true dom.push.userAgentID c63b38d9f03843e1b5a81459dfdfd3a0 extensions.lastAppVersion 86.0 font.internaluseonly.changed true gfx.crash-guard.status.wmfvpxvideo 2 gfx.crash-guard.wmfvpxvideo.appVersion 86.0 gfx.crash-guard.wmfvpxvideo.deviceID 0x0f31 gfx.crash-guard.wmfvpxvideo.driverVersion 10.18.10.4252 idle.lastDailyNotification 1614274564 layers.mlgpu.sanity-test-failed false media.gmp-gmpopenh264.abi x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate 1590238685 media.gmp-gmpopenh264.version 1.8.1.1 media.gmp-manager.buildID 20210222142601 media.gmp-manager.lastCheck 1614272929 media.gmp-widevinecdm.abi x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate 1590238697 media.gmp-widevinecdm.version 4.10.1582.2 media.gmp.storage.version.observed 1 media.hardware-video-decoding.failed false media.videocontrols.picture-in-picture.video-toggle.has-used true network.http.max-connections 48 network.http.max-connections-per-server 16 network.http.max-persistent-connections-per-proxy 16 network.http.max-persistent-connections-per-server 8 network.http.request.max-start-delay 0 network.trr.blocklist_cleanup_done true places.database.lastMaintenance 1614274565 places.history.expiration.transient_current_max_pages 35531 Nome Valor plugin.expose_full_path true plugin.flash.lastmod_hi 373 plugin.flash.lastmod_lo -791158616 privacy.cpd.offlineApps true privacy.cpd.siteSettings true privacy.donottrackheader.enabled true privacy.purge_trackers.date_in_cookie_database 0 privacy.purge_trackers.last_purge 1614274564993 privacy.sanitize.pending [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan 0 security.remote_settings.crlite_filters.checked 1614089105 security.remote_settings.intermediates.checked 1614089105 security.sandbox.content.tempDirSuffix {d072a397-ed7e-4d35-b980-625e81bdd713} security.sandbox.plugin.tempDirSuffix {0e68e944-a88f-465c-a767-b154fe89bd8d} services.sync.declinedEngines signon.importedFromSqlite true signon.usage.hasEntry false storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1612208314 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. Preferências do user.js Sua pasta do perfil contém um arquivo user.js, que inclui preferências que não foram criadas pelo Firefox. Preferências importantes bloqueadas Nome Valor fission.autostart false fission.autostart.session false Base de dados de lugares Integridade Acessibilidade Ativado false Bloquear acessibilidade 0 Manipulador de acessibilidade usado true Instanciador de Acessibilidade Versões de bibliotecas Versão mínima esperada Versão em uso NSPR 4.29 4.29 NSS 3.61 3.61 NSSSMIME 3.61 3.61 NSSSSL 3.61 3.61 NSSUTIL 3.61 3.61 Isolamento (sandbox) Nível de isolamento de processamento de conteúdo 6 Nível efetivo de isolamento de processamento de conteúdo 6 Cache ao iniciar Caminho do cache em disco C:\Users\mozar\AppData\Local\Mozilla\Firefox\Profiles\cevdrgia.default-release\startupCache \startupCache.8.little Ignorar cache em disco false Cache em disco encontrado ao iniciar false Gravado no cache em disco true Internacionalização e localização Configurações do aplicativo Idiomas solicitados ["pt-BR"] Idiomas disponíveis ["pt-BR","en-US"] Idiomas do aplicativo ["pt-BR","en-US"] Preferências regionais ["pt-BR"] Idioma padrão "pt-BR" Sistema operacional Idiomas do sistema ["pt-BR"] Preferências regionais ["pt-BR"] Depuração remota (protocolo Chromium) Aceitando conexões false URL Impressão Solução de problemas Configuração de impressão modificada Nome Valor print_printer CutePDF Writer print.printer_CutePDF_Writer.print_bgcolor false print.printer_CutePDF_Writer.print_bgimages false print.printer_CutePDF_Writer.print_duplex 0 print.printer_CutePDF_Writer.print_edge_bottom 0 print.printer_CutePDF_Writer.print_edge_left 0 Nome Valor print.printer_CutePDF_Writer.print_edge_right 0 print.printer_CutePDF_Writer.print_edge_top 0 print.printer_CutePDF_Writer.print_evenpages true print.printer_CutePDF_Writer.print_footercenter print.printer_CutePDF_Writer.print_footerleft &PT print.printer_CutePDF_Writer.print_footerright &D print.printer_CutePDF_Writer.print_headercenter print.printer_CutePDF_Writer.print_headerleft &T print.printer_CutePDF_Writer.print_headerright &U print.printer_CutePDF_Writer.print_in_color true print.printer_CutePDF_Writer.print_margin_bottom 0.5 print.printer_CutePDF_Writer.print_margin_left 0.5 print.printer_CutePDF_Writer.print_margin_right 0.5 print.printer_CutePDF_Writer.print_margin_top 0.5 print.printer_CutePDF_Writer.print_oddpages true print.printer_CutePDF_Writer.print_orientation 0 print.printer_CutePDF_Writer.print_page_delay 50 print.printer_CutePDF_Writer.print_paper_data 8 print.printer_CutePDF_Writer.print_paper_height 297 print.printer_CutePDF_Writer.print_paper_id 9 print.printer_CutePDF_Writer.print_paper_name print.printer_CutePDF_Writer.print_paper_size_unit 1 print.printer_CutePDF_Writer.print_paper_width 209.8 print.printer_CutePDF_Writer.print_resolution 600 print.printer_CutePDF_Writer.print_reversed false print.printer_CutePDF_Writer.print_scaling 1 print.printer_CutePDF_Writer.print_shrink_to_fit true print.printer_CutePDF_Writer.print_to_file false print.printer_CutePDF_Writer.print_to_filename print.printer_CutePDF_Writer.print_unwriteable_margin_bottom 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top 0 print.printer_PDFCreator.print_bgcolor false print.printer_PDFCreator.print_bgimages false print.printer_PDFCreator.print_duplex 0 print.printer_PDFCreator.print_edge_bottom 0 print.printer_PDFCreator.print_edge_left 0 print.printer_PDFCreator.print_edge_right 0 print.printer_PDFCreator.print_edge_top 0 print.printer_PDFCreator.print_evenpages true print.printer_PDFCreator.print_footercenter print.printer_PDFCreator.print_footerleft &PT print.printer_PDFCreator.print_footerright &D print.printer_PDFCreator.print_headercenter print.printer_PDFCreator.print_headerleft &T print.printer_PDFCreator.print_headerright &U Nome Valor print.printer_PDFCreator.print_in_color true print.printer_PDFCreator.print_margin_bottom 0.5 print.printer_PDFCreator.print_margin_left 0.5 print.printer_PDFCreator.print_margin_right 0.5 print.printer_PDFCreator.print_margin_top 0.5 print.printer_PDFCreator.print_oddpages true print.printer_PDFCreator.print_orientation 0 print.printer_PDFCreator.print_page_delay 50 print.printer_PDFCreator.print_paper_data 8 print.printer_PDFCreator.print_paper_height -1,00 print.printer_PDFCreator.print_paper_name print.printer_PDFCreator.print_paper_size_unit 1 print.printer_PDFCreator.print_paper_width -1,00 print.printer_PDFCreator.print_resolution 420 print.printer_PDFCreator.print_reversed false print.printer_PDFCreator.print_scaling 0,70 print.printer_PDFCreator.print_shrink_to_fit true print.printer_PDFCreator.print_to_file false print.printer_PDFCreator.print_to_filename print.printer_PDFCreator.print_unwriteable_margin_bottom 1 print.printer_PDFCreator.print_unwriteable_margin_left 0 print.printer_PDFCreator.print_unwriteable_margin_right 0 print.printer_PDFCreator.print_unwriteable_margin_top 0

Modified by Samuel Santos

All Replies (3)

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Oi, obrigado pelo dados técnicos, vamos usar para encontrar a melhor solução possível para seu caso.

1. Já tentou desativar seu antivirus e firewall para ver se volta a funcionar?

2. Você utiliza alguma configuração proxy em sua máquina ou navegador Firefox?

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Desliquei o antivírus e o firewall e não adiantou. O Google abre corretamente pelo Edge e pelo Chrome, só não funciona no Firefox. Não utilizo proxy.

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Tendo em vista que o funcionamenfo é correto nos navegadores adicionais, está descartado erro de data e hora incorreta no PC.

Sendo assim acredito valer a pena analizar as sugestões existentes em "Como resolver problemas de códigos de erro de segurança em sites seguros".

Não resolvendo, indico uma reinstalação "hard", ou seja, desinstalação (com Revo Uninstaller e opção avançada ativa + limpeza de registros e arquivos residuais) e reinstalação limpa baixando novo instalador na fonte oficial.

Retorne aqui e comente qual solução aplicada e o sucesso (ou não) para os passos a seguir.

Modified by Elieser R Leite