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Overnight, Firefox shuts down. Not the computer, just Firefox. No new add-ons.

  • 6 replies
  • 1 has this problem
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  • Last reply by FredMcD

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For the past week or two, I find that Firefox has shut down overnight. Nothing else on my computer shuts down, just Firefox. A couple of times, I've had the "Restore Session" on the opening tab.

I've looked through all the settings / options, and don't see any that say to shut down Firefox. I HAD been allowing automatic updates to process, but this morning, I changed that setting to the one that allows download, but let me decide when to install.

I have NOT added any new add-ons, which I've read can cause this problem.

Help???

For the past week or two, I find that Firefox has shut down overnight. Nothing else on my computer shuts down, just Firefox. A couple of times, I've had the "Restore Session" on the opening tab. I've looked through all the settings / options, and don't see any that say to shut down Firefox. I HAD been allowing automatic updates to process, but this morning, I changed that setting to the one that allows download, but let me decide when to install. I have NOT added any new add-ons, which I've read can cause this problem. Help???

All Replies (6)

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Tonight as you are going to bed,

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Okay, I'm in safe mode. I'll let you know this weekend if the problem continues.

Thanks for your quick response.

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Well, it shut down overnight (while in safe mode and no addons), and now I am NOT in safe mode.

Plan B ???? The mystery continues............

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That this happens with Firefox in Safe Mode means that something else on your system is doing this.

Look thru what is on your system. Anything you don't know, use a web search on it.

You should also as your question here; https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10

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Thanks for your help and guidance!

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Please let us know how this turns out. Good luck.