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when i open a new tab, i am always redirected to a page i dont want to see, how can i fix this

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  • Last reply by mblopez1967

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about two days ago, i noticed that each time i open a new tab the browser opens a new page instead of a blank one...im always redirected to the website https://sg.yahoo.com/...how can i fix this?...is this the result of a malware?..thank you in advance for helping me

about two days ago, i noticed that each time i open a new tab the browser opens a new page instead of a blank one...im always redirected to the website https://sg.yahoo.com/...how can i fix this?...is this the result of a malware?..thank you in advance for helping me

Chosen solution

Hi, it could be malware, but first try this: Type about:config into the address bar, press Enter, accept the warning, scroll down to browser.newtab.url and make sure 'Value' is set to about:newtab (right click > Modify, to change it if necessary, taking care not to alter anything else). You may then need to restart Firefox.

As an alternative, you can use the add-on SearchReset.


If the New Tab gets changed back again, it's possible that an add-on or theme is causing it, so try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

If it still persists, you can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Chosen Solution

Hi, it could be malware, but first try this: Type about:config into the address bar, press Enter, accept the warning, scroll down to browser.newtab.url and make sure 'Value' is set to about:newtab (right click > Modify, to change it if necessary, taking care not to alter anything else). You may then need to restart Firefox.

As an alternative, you can use the add-on SearchReset.


If the New Tab gets changed back again, it's possible that an add-on or theme is causing it, so try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

If it still persists, you can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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thank you very much...i did what you told me to do and it fixed the problem...5 stars for you :)