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Is this a security breach

Today, I have received an email, claiming to be from Mozilla support. The text is garbled but it appears to contain words, 'hacking', 'paynalti', and 'auto-block'. These… (read more)

Today, I have received an email, claiming to be from Mozilla support.

The text is garbled but it appears to contain words, 'hacking', 'paynalti', and 'auto-block'. These are words which immediately put me on security alert. I haven't opened the mail but have viewed it in preview pane. and screen grabbed the attached pdf image.

Any comments?

Thanks, William

Solved 2

Security concern: Unauthorised login attempt on my Mozilla account

Dear Mozilla Support Team, I am reporting a security concern regarding my Mozilla account. I received two emails from Mozilla indicating account activity that I did not i… (read more)

Dear Mozilla Support Team, I am reporting a security concern regarding my Mozilla account. I received two emails from Mozilla indicating account activity that I did not initiate. The notifications showed a login/account access attempt from a Windows 10 device in Hyderabad, Telangana, India, on Monday, 27 July 2026. I did not perform this login or authorise anyone else to access my account. I am concerned that someone may have gained access to my account without my permission, and I would like to understand how this happened and what steps I should take to secure my account. Please help me with the following: Confirm whether the login activity was successful or only an attempt. Provide any available details about the access (such as device, location, or method used). Advise me on additional steps to protect my account. I have already changed my password and will enable two-factor authentication if it is not already active. Account email id: gpriyanka590@gmail.com I can provide screenshots of the security emails if required. Thank you for your assistance. Kind regards, Priyanka

Open

I have being watched everything I do in my cell phone?

I'm a transgender and is some cases people wanted to kill me, right now their coping everything in my cell phone that's what they are saying, what should I do? Will you p… (read more)

I'm a transgender and is some cases people wanted to kill me, right now their coping everything in my cell phone that's what they are saying, what should I do? Will you please help me with your VPN incase it helps, please?

Open 3

Message retrieval triggers a threat stop in McAfee.

very recently perhaps with a McAfee or Thunderbird update , I am seeing a message that McAfee stops a threat every time thunderbird does a message retrieval. see attachme… (read more)

very recently perhaps with a McAfee or Thunderbird update , I am seeing a message that McAfee stops a threat every time thunderbird does a message retrieval. see attachments. I have checked my outlook account directly and deleted a bunch of messages but it persists.

Open 4 1 99

someone is getting on my account with a Linux WhatsApp is it? computer ,tablet,or a phone

Iam getting statements saying someone living in same town as I getting on my account with a Linux or android what is Linux representing and when they say android with on… (read more)

Iam getting statements saying someone living in same town as I getting on my account with a Linux or android what is Linux representing and when they say android with one ?? I have 3 different thing's i use but I never use a computer. Lap top or desk type???.

Solved 1

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a"

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a" and "C:\Users\newb\AppData\Local\Temp Trojan:WIN/SuspiciousAttachmentScript.a" from Mcafee when I open Thun… (read more)

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a" and "C:\Users\newb\AppData\Local\Temp Trojan:WIN/SuspiciousAttachmentScript.a" from Mcafee when I open Thunderbird. I'm only getting this in Thunderbird and suspect it's a false positive of some kind. It's still worrying and I'd like to eliminate this. This has been going on for a couple of months. I've run several cleaners and anti-virus programs on the system, but it still returns.

thanks

Open 3 30

How can I put a password on my TB inbox?

I have a suspicion someone is reading my e-mails. I am using Virgin Media as my ISP and have changed the password on my account. Is that enough to stop my e-mails being … (read more)

I have a suspicion someone is reading my e-mails. I am using Virgin Media as my ISP and have changed the password on my account.

Is that enough to stop my e-mails being read by someone other than me or what can I do to protect my inbox, please?

Solved 4

Some messages do not display

Since I upgraded to 152.0.1, some s/mime encrypted messages do not display. This happens for both old and new messages. Moreover, for these messages, the flag of "new" st… (read more)

Since I upgraded to 152.0.1, some s/mime encrypted messages do not display. This happens for both old and new messages. Moreover, for these messages, the flag of "new" stays active even after I click on it, suggesting that thunderbird did not "read" the message. The encryption is done by posteo.de automatically for any email that arrives to me. Even the simplest email just written "test" fails systematically when I send it to myself, but some messages sent from others also fail to display. I have installed the extended support version 140.12.1esr (aarch64) to check, and the emails display fine with it.

Anyone with a similar issue or idea of the problem, which I guess might be a bug? Thanks, cassio.

Open 10

email address and contact list has been hacked.

My default email address ([redacted-1]@btinternet.com) has been hacked and access to my contact list gained. Many contacts receiving emails purporting to be from me.. I h… (read more)

My default email address ([redacted-1]@btinternet.com) has been hacked and access to my contact list gained. Many contacts receiving emails purporting to be from me.. I have changed my default address to another one ([redacted-2]@gmail.com). What do you suggest I do or should I report it to another organisation? Thanks, Peter Russell

Open 3

Launching app now pops up the yahoo login but the url shows sync.cootlogix.com which seems highly irregular

i can still see my email folders but these popups appear for each email account in thunderbird (mac osx high sierra) never saw them before so seems something has been com… (read more)

i can still see my email folders but these popups appear for each email account in thunderbird (mac osx high sierra) never saw them before so seems something has been compromised? tried to screencap but it's only showing about: url but urls zip by and was able to catch the url a few times earlier but not now.

my accounts are valid this is a new problem just appearing for first time ever

"thunderbird is up to date" for mac os x high sierra

Open 3 30

Why does support type email from mozilla show this: ... sign-in on: Firefox on Windows 10 When I'm using W11 Home?

I just got this email: Did you sign in to Firefox? Help us keep your account safe by approving your sign-in on: Firefox on Windows 10" This is after setting FF as defaul… (read more)

I just got this email: Did you sign in to Firefox? Help us keep your account safe by approving your sign-in on: Firefox on Windows 10"

This is after setting FF as default again (3rd time today). Got into this problem trying to report that FF behaves differently when using W11 HOME vs PRO. Don't know when this started. This system has been a "home" system from day 1. When I go check defaults with W11, (only O/S on this laptop) it shows that FF is the default browser for many things.

But if I do an update, or have to do a reboot, first time started, it wants to be made the default *again*.

NOTE: Mozilla sent the above email to me that this is FF on Windows 10. This is W11 HOME, not 10.

Thank you for your attention to this matter.

Open 1 30