Filters with "Periodically every 10 minutes" option enabled take a lot longer

I have number of email filters in use. The main set of filters are all configures to "Filters for Local Folders". As I have a Gmail account I have a set of filters set to… (read more)

I have number of email filters in use. The main set of filters are all configures to "Filters for Local Folders". As I have a Gmail account I have a set of filters set to "Filters for <gmail address>". The Gmail filters always move the emails to my Inbox folder. These are then picked up and moved by additional filters in the "Filters for Local Folders".

Previously this worked well. However, under the latest release 143.0.1 under Windows 10, there are emails left in the Inbox folder which should have been filtered within 10 minutes. Often they are there for many hours before being processed.

When I have unfiltered emails in the Inbox folder, to make sure the filters are correctly configured, I run the "Run Filters on Folder" option on the Inbox folder and it works perfectly.

Asked by dgoadby 3 days ago

email sign with DSC token

I am trying to sign an email with my dsc token. Token contains Digital Signature, Non-Repudiation and E-mail Protection, Document Signing, 1.2.840.113583.1.1.5, Smartcard… (read more)

I am trying to sign an email with my dsc token. Token contains Digital Signature, Non-Repudiation and E-mail Protection, Document Signing, 1.2.840.113583.1.1.5, Smartcard Login, Client Authentication key usages. Encryption is not required. Only want to sign. Able to see the the certificate in both account setting and thunderbird settings. But still when I select sign and try to send a mail, not prompting for PIN and failing with " Sending of the message failed. You specified that this message should be digitally signed, but the application either failed to find the signing certificate specified in your Mail & Newsgroup Account Settings, or the certificate has expired." error message

Asked by sathya narayanan 3 days ago

Thunderbird - adding non-default address to mailing list

How do I add a person's non-default email address to a mailing list? I have a mailing list for our golf league, and in my address book many of those in the list have bot… (read more)

How do I add a person's non-default email address to a mailing list?

I have a mailing list for our golf league, and in my address book many of those in the list have both a work and home email address, with one marked as the default. Some of our members would like messages sent to the list to go to both addresses. But I haven't found a way to add a person's non-default address to the list.

Do I need to create two address book entries for each of these people, one for each email address, and separately add them both to the list? That seems awfully klunky/inefficient to me.

Asked by Charles Towne 5 months ago

Last reply by Charles Towne 4 days ago

ADD SECURITY EXCEPTION MESSAGE

Good morning Thunderbird is not sending or receiving emails, i already deleted the gmail account and reinstalled it but it didn't work upon installation i get the atta… (read more)

Good morning

Thunderbird is not sending or receiving emails, i already deleted the gmail account and reinstalled it but it didn't work upon installation i get the attached message.

this was running on a windows 7 pc with no issues for about 2 years.

thanks in advance

Asked by ramirez.x23 1 week ago

Last reply by ramirez.x23 4 days ago

Some local folders are missing after Thunderbird update 10 143

I recently noticed that some of my local folders are missing. Not all of them, but some of them. Following some advice we found in the forums, we closed Thunderbird and t… (read more)

I recently noticed that some of my local folders are missing. Not all of them, but some of them. Following some advice we found in the forums, we closed Thunderbird and then deleted the .MSF files from the Local Folder. When we restarted TB, we had more of the local folders, but were still missing 18 of them in the alphabetical order they are listed in. I created a new profile and copied the local folders over to the new profile. When I started TB using the new profile, there were fewer local folder listed than before. Went back to the previous profile and had the local folders that were still missing 18 folders. I see that there maybe a bug for this being researched as I saw 4 other posts in the forums regarding this recent problem and wanted to get my problem noted also. Thank you.

Asked by erinbeamer 4 days ago

Saving emails and attachments to an external hard drive.

I downloaded Thunderbird to copy all my yahoo emails plus their attachments, and then taking all of those and saving them to an external hard drive. It took days but I t… (read more)

I downloaded Thunderbird to copy all my yahoo emails plus their attachments, and then taking all of those and saving them to an external hard drive. It took days but I think the first step was accomplished. How do I export all those emails (files, groups) with their attachments to a file on the external hard drive? My goal is to then delete all the emails from Yahoo, but still have the emails. I noticed that if I delete an email on Yahoo that was saved on Thunderbird, it is deleted from Thunderbird. I need Thunderbird to save all that it has. I want to clean the slate on yahoo, but need the emails for personal and business reasons. Respond to me as if I'm two years old -- not so computer literate. TIA

Asked by realtormaryanderson 5 days ago

Last reply by realtormaryanderson 4 days ago

Email issues

When sending an email a message states: COPYING MESSAGE TO SENT ITEMS FOLDER It never goes away. I deleted and reinstalled the program without changing the outcome. Thi… (read more)

When sending an email a message states: COPYING MESSAGE TO SENT ITEMS FOLDER It never goes away. I deleted and reinstalled the program without changing the outcome. This is a Windows 11 machine.

Asked by penmike 4 days ago

Deleting emails from Inbox

Recently when I delete an email from the inbox it is also deleting the following message. I would appreciate it if you could tell me what is causing this and how to corre… (read more)

Recently when I delete an email from the inbox it is also deleting the following message. I would appreciate it if you could tell me what is causing this and how to correct it.

Asked by ray-pat.bell 4 days ago

Can’t Add Yahoo Account to Thunderbird

Hello, After moving to a new PC and installing the latest version of Thunderbird, I’m unable to add my long-standing Yahoo Mail account which had been working flawlessly… (read more)

Hello,

After moving to a new PC and installing the latest version of Thunderbird, I’m unable to add my long-standing Yahoo Mail account which had been working flawlessly in TB for nearly 20 years.

Here’s what I’ve tried so far:

Followed the official Thunderbird and Yahoo help documentation

Tried various community/AI suggestions

Generated and used a Yahoo application password

Thunderbird gets stuck at the “Your full name, email address” step and does not proceed to request a password. It also no longer shows the option to configure the account manually.

Has anyone else experienced this issue, and is there a workaround to force manual account setup or bypass this initial block?

Thanks in advance for your help,

Bertrand

Asked by bdebeuret2 5 days ago

Last reply by bdebeuret2 4 days ago

Problème d'affichage de caractères dans Thunderbird

Bonjour, Je rencontre un problème avec Thunderbird concernant l’affichage des caractères spéciaux (accents notamment). Lors de la réception ou de l’envoi de mails génér… (read more)

Bonjour,

Je rencontre un problème avec Thunderbird concernant l’affichage des caractères spéciaux (accents notamment).

Lors de la réception ou de l’envoi de mails générés depuis un logiciel tiers (Orisha G8), certains caractères accentués apparaissent remplacés par des symboles « ? ».

Par exemple :

« Facture n° 1007035 » devient « Facture n� 1007035 » « compliqué » devient « compliqu� » « écoute » devient « �coute »

Ce problème ne se produisait pas auparavant sur mon ancien PC sous Windows 10. Il est apparu depuis l’installation sur un nouveau PC.

Je suppose qu’il s’agit d’un paramétrage d’encodage (UTF-8 / ISO-8859-1), mais je n’ai pas trouvé de solution dans les réglages de Thunderbird.

Auriez-vous une solution ou une piste pour corriger ce souci ?

Merci d’avance pour votre aide.

Cordialement,

Asked by toto23_xbox 4 days ago

Login failed

I have 4 mail accounts with the same mail provider and I use Thunderbird to access them. Since a few days I get a login failure for one of the accounts. The other 3 work … (read more)

I have 4 mail accounts with the same mail provider and I use Thunderbird to access them. Since a few days I get a login failure for one of the accounts. The other 3 work fine. I have not changed anything myself. The error message reads: "Login to server mailin.telia.com with username santamonica@telia.com failed." Below that message there are 3 options; "Retry" "Enter New Password" "Cancel". Retry doesn´t work and when I click on "Enter New Password" I get a frame with the following message: "Enter your password fpr santamonica@telia.com on mailin.telia.com". I enter my password but it still doesn´t work, I only get the initial error message again.

I have talked to the mail provider and they say that they can´t help with this since the fault is with Thunderbird.

Does anyone have a clue as to what could be wrong, and what I could do to correct this matter?

Asked by santamonica1 5 days ago

New to Thunderbird. Want to import my contacts

Hi , Have just joined the Thunderbirds, after two disasterous crashes of eM Client, when I lost 10 years of my emails etc. My PC's run Win 7 (yes I know everyone says I… (read more)

Hi ,

Have just joined the Thunderbirds, after two disasterous crashes of eM Client, when I lost 10 years of my emails etc.

My PC's run Win 7 (yes I know everyone says I should upgrade(?) to a later version of Windows, but I'm very happy with 7 and Thunderbird works brilliantly on it) and I'm just getting used to Thunderbird.

However, maybe it's my age or lack of observation, but I canot find a way to import my contacts, which are in a folder on my C: drive. (A later and larger database in eM Client is isolated on a pen drive with the rest of eM Client's .dat files, which neither eM Client or ChatGPT can help me restore.) Can anyone point me in the right direction please?

                                                                                        John

Asked by John Trevor Calton 1 week ago

Last reply by John Trevor Calton 5 days ago

Thunderbird freezing while writing email

This started last year and I found a fix on google but I can't remember it. It has noiw come back and is driving me nuts. About 2-5 minutes into composing an email thunde… (read more)

This started last year and I found a fix on google but I can't remember it. It has noiw come back and is driving me nuts. About 2-5 minutes into composing an email thunderbird goes unresponsive and is greyed out. i have waited 30 mintues and nothing happens. It does not happen until after you type the first character into the new email. I have checked user rights on the thunderbird folder and my windows user folder and I have admnin rights on both If i shut Thunderbird the email appears in drafts when i restart, but only from a bit before it froze. I have reinstalled, compacted nothign is fixing it. Using 64 bit 140.3 on windows 11 home.Tried update to 140.3.1esr. no difference. Just about to give up and go to Outlook because I don't write trivial emails and this is a PITA

Asked by phlipperz 5 days ago

Last reply by phlipperz 5 days ago

Minimising

Hello Supporters I'm using Thunderbird build 140.2.1esr. I cannot get it to minimise to the task bar. When I set it to not minimise to the system tray and minimise it, it… (read more)

Hello Supporters I'm using Thunderbird build 140.2.1esr. I cannot get it to minimise to the task bar. When I set it to not minimise to the system tray and minimise it, it pops up for <1 second in the task bar then drops down out of sight and reach. Does anyone know the reason for this, please? I recently had to re-build my win 11 (24H2) system and I think it's hapenned since then. I am used to it minimising to the task bar and prefer that. Regards Tony Pickering.

Asked by DOROTHY PICKERING 5 days ago

file containing tags Linux

I always have to go in Prefs.js file to put the correct tags for all our windows and apple machines but couldn't find it in Linux. Using the Settings panel doesn't assign… (read more)

I always have to go in Prefs.js file to put the correct tags for all our windows and apple machines but couldn't find it in Linux. Using the Settings panel doesn't assign the tag number needed to share the tags between machines. Where is the file containing the tags on a Linux machine?

Asked by Swaasje 5 days ago

error on trying to set local directory in Thunderbird

I'm having trouble trying to set my local directory in Thunderbird back to what it was before I messed up. I stuffed up changing the local directory in Account Settings… (read more)

I'm having trouble trying to set my local directory in Thunderbird back to what it was before I messed up.

I stuffed up changing the local directory in Account Settings to point somewhere else, so I tried to point it back to where it was before. I also put back the copy I had made of the original profile- now it says-

"The Local Directory path "C:\Users\vk7krj\AppData\Roaming\Thunderbird\Profiles\1vgo1xlc.default-esr" is not suitable for message storage. Please choose another directory."

Yet I'm sure this was where it was pointing before I messed things up- what am I doing wrong?

I have over 20 years of emails and addresses on the line now so I am really hoping someone can help me get myself out of the mess I appear to have created.

Ken.

Asked by bats059 1 week ago

Last reply by bats059 5 days ago