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[fixed] How can I Import Passwords Manually

TL;DR: Moved firefox browsers, didnt properly export passwords, uninstalled other browser, had logins.json from profile folder, needed to know how to import manually. Fi… (read more)

TL;DR: Moved firefox browsers, didnt properly export passwords, uninstalled other browser, had logins.json from profile folder, needed to know how to import manually.

Fixed. I just installed the older browser, and properly exported the passwords this time.

Asked by eric2000hyde 16 hours ago

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White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (read more)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Asked by carter.d.doc 1 year ago

Last reply by SLEEPY 1 year ago

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Google and privacy

Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime? Thanks! … (read more)

Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime?

Thanks!

Asked by giulio.sandini 1 year ago

Last reply by cor-el 1 year ago

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None of my channels come up. Not even my home page. It’s just a blue line across the bottom of my screen.

Please help me bring up my home page for channels. I was downloading Amazon kids and it was loading so I left the room for about 10 minutes. I came back and the screensav… (read more)

Please help me bring up my home page for channels. I was downloading Amazon kids and it was loading so I left the room for about 10 minutes. I came back and the screensaver was so I clicked round button on remote. Nothing happened so I checked cables they seemed fine. So I turned off tv and on again and a blue line came up at the bottom of the screen.

Asked by t.vanek 1 year ago

Answered by t.vanek 1 year ago

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Pages will not load

This afternoon I downloaded a game from GoG. Since then, Firefox will not load any pages. I have reinstalled Firefox;when that didn't work I tried the refresh button, but… (read more)

This afternoon I downloaded a game from GoG. Since then, Firefox will not load any pages. I have reinstalled Firefox;when that didn't work I tried the refresh button, but that didn't work either. I have shut my laptop completely down and waited, then started it again, and I have just restarted it. None of this has made any difference.

I also uninstalled GoG.

How can I make Firefox work again?

Asked by ee1958 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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New pages don't load correctly

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this … (read more)

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this happening? I want the page to open at the top, please - as it always used to.

Asked by Scotch 1 year ago

Answered by FredMcD 1 year ago

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Latest update installed

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few y… (read more)

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few years ago, if memory serves. How do I get all those back? Last time, they apparently sent out a "fix". Thanks,

Phil Bronner

Asked by philbronner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed an… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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het verliezen van al mijn wachtwoorden tijdens het op nieuw instaleeren van Mozilla brauser

halo tijdens het op nieuw instaleeren van Mozilla brauser en andere wachtwoorden in mijn voorige eerdere mozilla browser waar al de voorige wachtwoorden in staakten waar… (read more)

halo tijdens het op nieuw instaleeren van Mozilla brauser en andere wachtwoorden in mijn voorige eerdere mozilla browser waar al de voorige wachtwoorden in staakten waardoor ik nu bevoorbeeld niet meer kan inloggen op mijn server enook al mijn faforieten ook niet meer heb alles was verwijderd wat moet ik nu doen ik hegeprobeerd het terug te vinden maar noppes en ik vind niets meerterug ik heb uuren geprobeert maarsteeds lukt het mij niet daarom vraag ik als het moogelijk is om mij daarbij te helpen om die verloren wacht woorden terug vast te krijgen wand ik kan op server niet meer binnen wand hij vraagt altijd het wachtwoord om in te loggen wandhet wachtwoord stond in mijn voorige ik hoop dat julie mij daarbij kunnen helpen allesiens bedankt

Asked by titusxox 1 year ago

Answered by cor-el 1 year ago

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w/not load websites

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe t… (read more)

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe this started after the last update, I don't remember if it was a Firefox or windows update. I've tried the suggested troubleshooting tips, and uninstalled re-installed firefox twice. All I achieved was to lose my dark theme and previous open tabs.

Asked by sbatinic 1 year ago

Answered by sbatinic 1 year ago

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I need help figuring out why sync between PC's is not working correctly

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and whe… (read more)

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and when I logged onto my account my FF stayed the default color. This never happened before, and as I turned and looked at my old desktop I saw that it too now had the wrong theme. So I went into my kitchen were I have my laptop set up (it just upgraded itself to win 11 and I am using it as a training tool) the FF on it was no longer appearing correctly.

I have since spent 30 some hours uninstalling/reinstalling FF/ deleting my profile, remaking my profile, re-deleting my profile and making another new profile using a different email and when I install FF on ANY OTHER pc it will not load correctly, especially themes and add ons.

What the hell is causing this and how do I fix it??

On every PC I used my Revo Uninstaller Pro to uninstall FF including file remnants and then meticulously scrubbed repeatedly each PC for any leftover registry and file remnants, and then I used my file eraser program to wipe all the file slack.

If this is going to be an issue why have FF ? I spend enough time now keeping Edge disabled and dont want my fav primary browser to become a "High Maintenance" browser having to spend time EVERY TIME I TURN ON MY PC fixing this, repeatedly. Its like having to add water to your cooling system every time you start up your car before you can use it.

Any help would be enormously appreciated.

The trouble shooting information below is for the first install tonight after getting home and making the newest profile and it is seemingly staying correct, the next install on my laptop is incorrect, it has one deleted theme installed yet is "using" the default theme and the correct theme I picked is not even showing.

Asked by rbrtmac 1 year ago

Answered by rbrtmac 1 year ago