Wrong email address stored in my account

Hi, when I wanna update my email preferences, a wrong email is shown up on the page. I have no secondary emails in my account. Could you please look into that and delete… (read more)

Hi,

when I wanna update my email preferences, a wrong email is shown up on the page. I have no secondary emails in my account. Could you please look into that and delete every other email than my primary? In the screenshot attached, you can see it clearly.

Thanks.

Asked by Indogermane 2 days ago

Last reply by Indogermane 2 days ago

Bookmarks keep coming back

So Every time I delete bookmarks they not only come back but they come back with a few extra of the same thing, I have Sync completely off and its still doing it. Please … (read more)

So Every time I delete bookmarks they not only come back but they come back with a few extra of the same thing, I have Sync completely off and its still doing it. Please can someone help guide me in the right direction to get this to stop, I can Leave them alone and it now just keep adding them, so i have 5 or 6 of the same bookmarks I deleted an hour ago, a few days later it will add 2 more.

Thank you in advance!

Asked by Chris R 2 days ago

Possible scam pretending to be Google

I typed the following in a Google search box: The 11th hour with Stephanie Ruhle interview with Martin O’Malley about Social Security When I press enter the attached p… (read more)

I typed the following in a Google search box:

The 11th hour with Stephanie Ruhle interview with Martin O’Malley about Social Security

When I press enter the attached pop-ups alway come up on the screen, even after trying several times. (please see 2 attached images). I don't want to check the "I'm not a robot" box because it seems to be a scam. Please let me know if you have had any experience with this - is it a scam - and scam or not how can I stop this from happening????? Thank you, George

Asked by StopWars 2 days ago

ugly display of chinese fonts of add-ons setting page on macOS

I am a Chinese user of Firefox for at least 7 years. Recently I bought a macbook and I found that in add-ons setting page [about:addons], there is a blank near by text. … (read more)

I am a Chinese user of Firefox for at least 7 years.

Recently I bought a macbook and I found that in add-ons setting page [about:addons], there is a blank near by text. It is scroll button actually, but it is so ugly. And on Windows system, there is no such problem. I thought it might be due to default font of macOS.

So please help me settle such problem.

Asked by 目渺渺愁予 2 days ago

Location problem with Google Maps

Using Firefox 142.0.1 (64-bit) in Windows 11 PC (24H2). When I open Google Maps it seems always to center on a point 7 miles away instead of on my current (home) locati… (read more)

Using Firefox 142.0.1 (64-bit) in Windows 11 PC (24H2). When I open Google Maps it seems always to center on a point 7 miles away instead of on my current (home) location. When I seek travel directions from "Your location", the route starts from that incorrect point. If I click the location button on the bottom right of the map, I get the message"Your precise location could not be determined." But, when I click the location button twice more, it says "Getting current location" and then blue dot appears at my current location. Routes now start from this location. But when I close and reopen Google Maps, the incorrect approximate location comes back up. (Note Google Maps shows correct location in Microsoft Edge). I tired several times to toggle Firefox's Location permission (Allow/Block; Remove website/Allow; with and without reboot) without any change. The Google forum had no viable suggestions. I'd appreciate any ideas for a fix from this group.

Asked by rrrvjjj 2 days ago

Unable to log in to Firefox

Somehow, I was logged out of my Firefox account on my PC laptop. Because I forgot my password, I went through the process of changing it. I received a confirmation from … (read more)

Somehow, I was logged out of my Firefox account on my PC laptop. Because I forgot my password, I went through the process of changing it. I received a confirmation from Mozilla, saying that I had correctly changed the password, but when I try to sign in, it says that the password is wrong. I tried several times with no success. Because I never did anything with my Android phone, I am able to access my Firefox there. I have no idea what to do next.

Asked by Southpaw326 2 days ago

www.onelook.com dictionary site

The above mentioned site seems to not display correctly on Firefox while tests with other browsers are ok. Specifically, as shown in the images, the opening search result… (read more)

The above mentioned site seems to not display correctly on Firefox while tests with other browsers are ok. Specifically, as shown in the images, the opening search results are garbled and overlayed while the second image shows the result in another browser. I have disabled add-ons like adblockers etc to no avail. Any ideas? Ian.

Asked by ianmalcolm09 3 days ago

Last reply by ianmalcolm09 2 days ago

websites black and white screen, not loading

hello https://qrsj-map.lzhailalu.com/ black screen https://www.1024tera.com/ white screen, not loading tested on Firefox 141.0.3, 142.0.1 and nightly 144 new profile, de… (read more)

hello https://qrsj-map.lzhailalu.com/ black screen https://www.1024tera.com/ white screen, not loading

tested on Firefox 141.0.3, 142.0.1 and nightly 144 new profile, default settings, no addons, normal and private mode

Brave 1.77 working in both normal and private mode

the problem caused by certificate & certificate give cors error

1st website asked to trust certificate, after i did website loaded with black screen cuz cors blocked resources from loading, the certificate didnt carry over to sub domain https://n-cdn.lzhailalu.com/snow4/2/2/1.webp if i click this i get Warning: Potential Security Risk Ahead to trust same certificate this website was lacking r10 lets trust certificate, if im not mistaken it should be replaced with ISRG Root X1 & ISRG Root X2

2nd website certificate was auto verified but cors kicked in blocking resources like this one https://s3.teraboxcdn.com/fe-static/fe-v5-web-index/js/index.b81a2a8e.js clicking this give Warning: Potential Security Risk Ahead to trust digicert check my screenshots

i tested some cors addons on other profiles but couldnt bypass it

we need a fix, this is just 2 examples, theres many websites that certificate and cors ruin them, ppl test their websites on chrome thats why firefox need workaround for certificate and cors to work like chrome.

please dont tell me it simple just trust certificates cuz i figured out the problem, that not a solution, brave worked out the box, so thats mean for every website i visit i need to ckeck console for errors

and not switching firefox to brave or chrome, i only use them when firefox fail me in media or websites give me errors, i used firefox for so long and im not going to switch

if theres no proper fix, i need a way to disable certificate, cors or both permanent even if i have to edit omnija, just show me the way, please

Asked by i411 2 days ago

Recovery key and password

My original recovery key has 28 letters, but sign in on new laptop is asking for 32. Also, original password cannot be revealed. I am trying to open my account on a new … (read more)

My original recovery key has 28 letters, but sign in on new laptop is asking for 32. Also, original password cannot be revealed. I am trying to open my account on a new laptop. Help! Trying to transfer from Windows 10.

Asked by S G 2 days ago

Google "Cookies are Disabled" when trying to login to Google Services

Google "Cookies are Disabled" when trying to login to Google Services. Standard security settings. Browser and Computer have been restarted. Cleared Cache. Unsure what … (read more)

Google "Cookies are Disabled" when trying to login to Google Services. Standard security settings. Browser and Computer have been restarted. Cleared Cache.

Unsure what to try next.

Asked by zacksdunn 2 days ago

Norton Password Manager is not working dependably and one other question

Norton Password Manager does not load properly since the last Mozilla update. Amazon does not either. How do I prevent Bing and Edge from popping up instead of Firefox… (read more)

Norton Password Manager does not load properly since the last Mozilla update. Amazon does not either.

How do I prevent Bing and Edge from popping up instead of Firefox? I have Firefox as my preferred browser.

Asked by Sharon 2 days ago

Firefox asked for passkey then freezes

For the last few weeks I cannot use firefox. When I try to sign in to google it asks for my passkey (in my instance my fingerprint) but freezes and I need to restart my M… (read more)

For the last few weeks I cannot use firefox. When I try to sign in to google it asks for my passkey (in my instance my fingerprint) but freezes and I need to restart my MacBook. Whatever I do it keep happening. This is my last chance for a solution before I defect to safari. I have tried on safari and there are no issues.

Asked by 294CTW01 2 days ago

Firefox not working on my MacBook Air

I think I need to uninstall Firefox and reinstall it. Firefox has stoped working. If I try to login to an account on line, it just spins or does nothing. Can you help? … (read more)

I think I need to uninstall Firefox and reinstall it. Firefox has stoped working. If I try to login to an account on line, it just spins or does nothing. Can you help?

Asked by Vernon 2 days ago

WebGL2

WebGL2 works fine for several hours but then packs up for no apparent reason. Closing all instances of Firefox browser (not just one tab), and restarting fixes it until … (read more)

WebGL2 works fine for several hours but then packs up for no apparent reason. Closing all instances of Firefox browser (not just one tab), and restarting fixes it until the next time. This shouldn’t be necessary, and is becoming annoying as it is too late to save anything. Happens accessing express.co.uk and FlightRadar24.

Asked by xmlplayer 2 days ago

unable to solve this problem via this error message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

I have followed the instructions and it worked temporarily and then got back the same message. I am unable to bookmark anything. Ready to give up!

Asked by Chris Mensak 2 days ago