Firefox nor syncing bookmarks, passwords, tabs

Dear Mozilla Team, I installed my Fieefox on Linux Mont on an old Laptop I use as my daily machine. Firefox however after login does not sync to my previous installs. I … (read more)

Dear Mozilla Team, I installed my Fieefox on Linux Mont on an old Laptop I use as my daily machine. Firefox however after login does not sync to my previous installs. I have installed and removed firefox on my mobile (iphone), with no change. Also re-installing and singning out, signing back in did not help. What can I do to get all my bookmarks and PWs back?

Asked by m.w.boehm 6 days ago

Last reply by jonzn4SUSE 5 days ago

Not able to access some features

I have used Firefox for ages now and love it. I have noticed in the last few months that some functions on some web sites are not able to be accessed. Such as submit, pl… (read more)

I have used Firefox for ages now and love it. I have noticed in the last few months that some functions on some web sites are not able to be accessed. Such as submit, place an order, and the like. I have to use another browser. Is there any reason for this as I really don't like to use any other browser other than Firefox but it seems to be that I have to. Is there some way that I can get around this?

Asked by Teesh 1 month ago

Last reply by jonzn4SUSE 1 month ago

Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (read more)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 3 months ago

Last reply by TyDraniu 3 months ago

Lost all my bookmarks, history and password with an update that I did not authorize.

I have been using the old version of firefox for many years now. It seems that I am now synched in with my work version which I did not authorize. When the work version… (read more)

I have been using the old version of firefox for many years now. It seems that I am now synched in with my work version which I did not authorize. When the work version was updated it also updated my home version (which is a DISASTER for me. When it did this it also removed all of my saved passwords, my bookmarks, and my history. Is there any way I can recover any of these super important items. This just happened today. If I had been given any warning that this was going to happen I would have backed up all of this. As it is now. I have no way to do any of my crucial on line banking, or any of my other super important items.

Asked by Dan Sheets 2 hours ago

Last reply by jay21317 1 hour ago

Double-clicking a folder shortcut tries to upload the shortcut instead of opening the folder

This is a problem I only started experiencing yesterday, but if I try to upload an image to a website (such as social media), and I double-click a shortcut for a folder, … (read more)

This is a problem I only started experiencing yesterday, but if I try to upload an image to a website (such as social media), and I double-click a shortcut for a folder, it attempts to upload the shortcut as the selected file, instead of opening the folder.

This is only a problem with firefox, as I tried doing this in another browser and I was able to open it as a folder normally. Any ideas on what could be causing this or how to fix this?

Asked by Candy 2 hours ago

Last reply by eiedail 25 minutes ago

MS Teams not working

I have just opened MS Teams on my Firefox 137.0 on my WIndows 11 and I get a blank screen. NOthing happens. I see that by looking in Edge the format of MS Teams layout ha… (read more)

I have just opened MS Teams on my Firefox 137.0 on my WIndows 11 and I get a blank screen. NOthing happens. I see that by looking in Edge the format of MS Teams layout has completely changed. I imagine that there's a setting to change to enable teams to work but how can I find it?

Asked by musiquegraeme 11 hours ago

Last reply by jonzn4SUSE 32 minutes ago

I get error message when I try to sign in at Dukemychart.org that there is a security issue. What can I do?

Secure Connection Failed An error occurred during a connection to dukemychart.org. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying… (read more)

Secure Connection Failed

An error occurred during a connection to dukemychart.org. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I have never has this happen. What is the problem and how do I fix it?

Asked by vrgou 1 day ago

Last reply by jonzn4SUSE 21 hours ago

Konto behalten -fake??

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten W… (read more)

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer

Asked by fischer.holger 1 month ago

Last reply by Wesley Branton 1 month ago

Browser has excessive programs running in the background

When I open one tab on Firefox, my task manager shows multiple programs running along side it. I know some extra processes are needed but this seems like an unusual amoun… (read more)

When I open one tab on Firefox, my task manager shows multiple programs running along side it. I know some extra processes are needed but this seems like an unusual amount. I have included a screenshot of the tasks that appear. When I try to delete these, they reappear. I have tried various online solutions such as uninstalling and reinstalling, and checking various settings. It is affecting my computer's performance and I am not sure how to solve this. Thank you!

Asked by mrbupp 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

pop up password request

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my s… (read more)

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Asked by nic walsh 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

loss of firefox browser

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solut… (read more)

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solution.

I downloaded a new Firefox browser in the hopes that it would let me access the other browser so I could retrieve all the settings, bookmarks, etc. However, everything disappeared when the new browser was installing.

Is there any way for me to retrieve that information or is it a total loss?

Asked by dgfra547 5 months ago

Last reply by TyDraniu 5 months ago

ATT.NET cannot sign on using firefox

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi. Something's gone wrong We may be having trouble with your connection. Connecting your device… (read more)

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi.

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. I can access using Chrome. How can I access without changing from Firefox?

Asked by Charlene 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago