Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozila will not start

  • 1 reply
  • 0 have this problem
  • 49 views
  • Last reply by TyDraniu

gpetrikgman
gpetrikgman

Hello,

When I attempt to open Firefox, I am getting a pop-up screen saying:

135.0.1 not compatible with min version >= 135.0 max version <=135.0

Also, I am being advised to reinstall Firefox. Do I need to uninstall Firefox first?

Windows10, Dell Laptop

Thank you,

Petrik

Hello, When I attempt to open Firefox, I am getting a pop-up screen saying: 135.0.1 not compatible with min version >= 135.0 max version <=135.0 Also, I am being advised to reinstall Firefox. Do I need to uninstall Firefox first? Windows10, Dell Laptop Thank you, Petrik

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor

Hi, it should work without uninstalling Firefox.