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I cannot log into my icloud accout with mozilla. I can with safari. I use Mozilla as my default browser and would like to keep doing so. Any suggestion, suggestions?

I CANNOT LOG INTO MY ICLOUD ACCOUNT USING MOZILLA. I HAVE BEEN DOING THIS EVERY DAY FOR YEARS. WHAT HAS GONE WRONG? I USE MOZILLA AS MY DEFAULT BROWSER

I CANNOT LOG INTO MY ICLOUD ACCOUNT USING MOZILLA. I HAVE BEEN DOING THIS EVERY DAY FOR YEARS. WHAT HAS GONE WRONG? I USE MOZILLA AS MY DEFAULT BROWSER

All Replies (1)

Hi, is there a specific error message when you try to log in?

When you have a problem with one particular site that was working just fine recently, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (only select "Temporary cached files and pages", don't clear other kinds of data)

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page. Does that help?