• Solved

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (read more)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 3 months ago

Answered by Kiki 3 months ago

crashes on startup

firefox doesnt start and gives me this error If i uninstall the have a fresh, install, everything will work normally until i restart my pc AvailablePageFile: 1366478848… (read more)

firefox doesnt start and gives me this error If i uninstall the have a fresh, install, everything will work normally until i restart my pc


AvailablePageFile: 13664788480 AvailablePhysicalMemory: 20233519104 AvailableVirtualMemory: 138533665595392 BackgroundTaskMode: 0 BuildID: 20260116091309 CPUMicrocodeVersion: 0xa50000d CrashTime: 1769253421 HeadlessMode: 0 InstallTime: 1768730212 LastStartupWasCrash: 1 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["wsock32.dll","DWrite.dll","textinputframework.dll","dbgcore.dll","dbghelp.dll","version.dll","CoreUIComponents.dll","CoreMessaging.dll","ktmw32.dll","WinTypes.dll","propsys.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","ntmarta.dll","CRYPTBASE.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","profapi.dll","KERNELBASE.dll","ucrtbase.dll","bcryptPrimitives.dll","gdi32full.dll","win32u.dll","bcrypt.dll","msvcp_win.dll","wintrust.dll","cfgmgr32.dll","crypt32.dll","user32.dll","oleaut32.dll","shlwapi.dll","advapi32.dll","msvcrt.dll","imm32.dll","ole32.dll","rpcrt4.dll","shell32.dll","kernel32.dll","SHCore.dll","ws2_32.dll","gdi32.dll","sechost.dll","psapi.dll","combase.dll","msctf.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 899 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1769253421 SubmittedFrom: Client SystemMemoryUsePercentage: 40 Throttleable: 1 TotalPageFile: 37688152064 TotalPhysicalMemory: 34198491136 TotalVirtualMemory: 140737488224256 UptimeTS: .1135774 Vendor: Mozilla Version: 147.0.1 Ce rapport contient également des informations techniques sur l’état de l’application lors du plantage.

Asked by antoinozor 2 hours ago

Last reply by Denys 34 minutes ago

Youtube error

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also look… (read more)

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also looked for an update for Firefox and saw it was up to date. I also attempted to refresh Firefox which was a successful refresh however the error persisted. After refreshing I fully uninstalled Firefox and then reinstalled however the issue persists.

This error is shown however if I refresh the page sometimes the page freezes as if it lost connection and sometimes it reloads as per normal with the video playable.

Asked by joshua.lutchman2002 1 day ago

Last reply by joshua.lutchman2002 1 hour ago

ckearing data

Just a question. When I clear the browsing data I always use the same options and clear from 12AM. The result is I have anywhere from 12-22 MB of remaining data. Why is t… (read more)

Just a question. When I clear the browsing data I always use the same options and clear from 12AM. The result is I have anywhere from 12-22 MB of remaining data. Why is there a difference?

Asked by arejfour 2 hours ago

Problem With Update Installed Today

Every time I attempt to open any tab on my laptop computer I get the following message. Gah. Your tab just crashed. We can help! Choose Restore this Tab to reload the… (read more)

Every time I attempt to open any tab on my laptop computer I get the following message.

Gah. Your tab just crashed. We can help! Choose Restore this Tab to reload the page.

(Two buttons)

Close Tab Restore This Tab

Unable to restore tab. It is impossible to use the Firefox with this upgrade. Looks like I need to find another browser.

Terry Knight [email removed]@att.net

Asked by terry.knight2001 8 hours ago

"Reporting community suppression and threats against Firefox advocacy."

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I wa… (read more)

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I was silenced and threatened with a ban by a 'Community Leader' for defending Firefox's Gecko engine.

They accused me of 'advertising' and 'spamming' simply because I shared how many people I’ve converted to Firefox to show the impact of digital freedom. I am reporting this because it’s discouraging to see major Linux communities treat Firefox supporters as spammers. I hope Mozilla looks into how their advocates are being treated in other OS ecosystems."

Asked by senr24334 4 hours ago

issue regaurding grouped tabs

Ill listen to some music in a tab, then ill pause it, go do something else, then randomly after a long time, an hour or 2 it will resume itself after the tab being in tha… (read more)

Ill listen to some music in a tab, then ill pause it, go do something else, then randomly after a long time, an hour or 2 it will resume itself after the tab being in that closed group for so long

Asked by Sarah O'Brien 5 hours ago

how to stop firefox from blocking extensions unless i update to new firefox?

i cannot install lastpass extension anymore, unless i update to latest firefox version. this will force me to switch browsers to Chrome or Opera. I don't like being for… (read more)

i cannot install lastpass extension anymore, unless i update to latest firefox version.

this will force me to switch browsers to Chrome or Opera.

I don't like being forced to install the latest firefox.

I intend to stay with older versions that work better.

fix this crap please !

Asked by Dave 7 hours ago

Last reply by jonzn4SUSE 6 hours ago

Password and usernames that are saved in the login forms of visited websites

Hello ! How can I retrieve password and usernames that are saved in the login forms of visited websites ? I know how to see "password and login" in Mozilla s… (read more)

Hello !


How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.


Is it possible te recover this recorded data ?

Thank you by advance.

Asked by rla7 23 hours ago

Last reply by Denys 6 hours ago

  • Locked

Account recovery

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (read more)

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

Asked by cotkote831 17 hours ago

Last reply by Denys 6 hours ago

  • Locked

My primary email ID needs to be deleted and different one made primary.

Hello, I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd … (read more)

Hello,

I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd like to use asimha.cloud@gmail.com as my primary email. The work email in question that has to be removed is - simhaaj@vmware.com.

To communicate with me, you can email me at asimha.cloud@gmail.com

Thank you. Ajay

Asked by Ajay Simha 9 hours ago

Last reply by Denys 6 hours ago