SSL_ERROR_RX_RECORD_TOO_LONG

For the past few days almost every site I try to visit gets the error: Secure Connection Failed An error occurred during a connection to.... SSL received a record that e… (read more)

For the past few days almost every site I try to visit gets the error:

Secure Connection Failed An error occurred during a connection to.... SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

this has happened on and off in the past for one or two sites but usually fixes itself within a day or less but this time it's been days. I tried everything I've seen online: -Try without add ons, - I am using 'system settings' proxy, -Followed an 8-yr-old suggestion of switching security.tls.version.max from 4 to 3 -My AV doesn't have HTTPS scanning that I can disable -It doesn't allow me to toggle the 'enhanced tracking is on' in the address bar -I've tried adding a site as an exception to DNS over HTTPS and turning Enable DNS over HTTPS off

Nothing has helped. These are all sites I've used in the past. I am using Nightly v150 at the moment but obviously same situation with FF or R3dfox.

If anyone can suggest how to bypass this so I don't have to use Edge/Chrome/Supermium (which all display these sites without issue) I'd appreciate it so much!

(*I'm looking for help with THIS issue on a W7 laptop, not about whether I should upgrade the OS.)

Thanks.

Solved 6

Firefox VPN Beta won't connect to any websites.

I'm signed in, firefox updated telling me all about the beta, I can turn on the VPN, however the VPN will not connect to any website I attempt to go to. It's a feature I… (read more)

I'm signed in, firefox updated telling me all about the beta, I can turn on the VPN, however the VPN will not connect to any website I attempt to go to.

It's a feature I really want to use, and started using my firefox account for it. Do you have any recommendations?

Open

I am unable to request refund for vpn

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do… (read more)

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

Open 1

there is no built in firefox vpn eventhough my firefox is updated

i've been trying to look for the advertised built in firefox vpn but all instructions fall short when there is no vpn sign up icon showing up in my toolbar. i also tried … (read more)

i've been trying to look for the advertised built in firefox vpn but all instructions fall short when there is no vpn sign up icon showing up in my toolbar. i also tried looking for it in the customize toolbar but it also not there. i would like to enjoy the perks of being a firefox user, this built in vpn would be great if it worked like how you described it would work. please check the articles being published if it is accessible to all users because this article is posted for a while now i have just been waiting for an update that would make it work but it still doesnt. if there is an actually working built in vpn then that would be great, if my firefox account cant access it then that would be fine also but the article should also state the reason why i cant. because ive been trying and hoping ever since the first notif for that vpn. so please check what the reason would be. thank you

Open 2

No speech synthesis

Linux. I'm trying to add speech synthesis through Piper (which has much better voices than what's installed by default). I've got it set up in speech dispatcher and can u… (read more)

Linux. I'm trying to add speech synthesis through Piper (which has much better voices than what's installed by default). I've got it set up in speech dispatcher and can use "spd-say" on the command line without issue. But Firefox refuses to say anything through this configuration. I've configured one voice for Piper and it shows up in the voices list in FF.

FF can play other sounds just fine, such as video. FF could also play the voices from the other module that was preinstalled. So this might not be a FF issue? But as mentioned, speech dispatcher responds correctly on the command line and FF lists the voice I've configured through it.

I'm not sure where to go from here as searching has turned up a lot of dead ends. Any help would be appreciated!

Open

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (read more)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

Open

Mozilla VPN stopped working on iphone.

VPN app was hanging up another app so I turned off VPN to complete my transaction. Now, when I turn it back on, it asks me to sign up or log in. Either option takes me … (read more)

VPN app was hanging up another app so I turned off VPN to complete my transaction. Now, when I turn it back on, it asks me to sign up or log in. Either option takes me to a screen I’ve never seen before. Attaching screenshot.

Yes I tried deleting/reinstalling the app.

About ready to switch to proton

Open

Themes Affecting Bookmarks & Sidebar

Hi - I love the themes available in Firefox. However, some themes I use change my Bookmarks section to "dark". I assume that is by design. However, is there any settin… (read more)

Hi - I love the themes available in Firefox. However, some themes I use change my Bookmarks section to "dark". I assume that is by design. However, is there any setting in themes that will enable the Bookmarks section to stay on a light setting? If not, may I please submit this as feedback for a future suggestion? Also, the themes affect the look of part of the new sidebar. I would also like to submit as feedback this issue. Thanks in advance for any help!

Open

Spectrum says the email no longer workds with firefox

bold text I have been haveing trouble with my Spectrum email account (mail.twc.com)) Today I talked to a tech and she said they no longer are compatible with Spectrum. … (read more)

bold text I have been haveing trouble with my Spectrum email account (mail.twc.com)) Today I talked to a tech and she said they no longer are compatible with Spectrum. You log in and it says feature unavailable. They suggest using Google. I hate Google. It is just one giant ad machine. Their email is barely tolerable. They also said the reason they haven't fixed the issue is because they say Google is going away soon.

Open

I believe that I purchased a lifetime subscription to fireshot pro and I don't know how to place this on Firefox so that I don't have it asking me for money. Please tell me what to do. Thank you very much

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for man… (read more)

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for many many years and this is really the firsttime I've needed specific help.Thank you very much!


/edited phone#'s and email from community support forum.

Open 1

No built in VPN

Hello, I am using the latest version of Windows 11 and Firefox, but I still do not have the built-in VPN. I have had the VPN option for over a month at work. Why do I sti… (read more)

Hello, I am using the latest version of Windows 11 and Firefox, but I still do not have the built-in VPN. I have had the VPN option for over a month at work. Why do I still not have VPN? There is no option in Settings for VPN either.

Thanks

Open

Unable to sync with iOS app

I changed the password of my Firefox account recently, which logged me out of my Firefox iOS app. When I'm prompted to scan the QR code to re-establish the pairing, nothi… (read more)

I changed the password of my Firefox account recently, which logged me out of my Firefox iOS app. When I'm prompted to scan the QR code to re-establish the pairing, nothing happens. When I choose to use email instead, I get "unexpected error". This happens every time I try to re-pair. Please help me sign in to Firefox iOS.

Open