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I reached my 50G VPN limit, is this why videos on amazon prime don't play?

I can no longer watch videos on Amazon prime, those included and the ones I pay extra for through an added subscription to mgm+ since the last update. What is going on? Is it the VPN data limit thing? If so, how can I turn it off?

I can no longer watch videos on Amazon prime, those included and the ones I pay extra for through an added subscription to mgm+ since the last update. What is going on? Is it the VPN data limit thing? If so, how can I turn it off?
Attached screenshots

All Replies (1)

Hey Dawn, I don't think it's your VPN, from your screenshot your VPN is off (see the x next to the VPN button). There might be something wrong with the site, do you get the same error also in other browsers?

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