Inbox folder out of order

My Inbox folder has suddenly dropped to second last position in the folder list. How can I get it back to the top of the list? Is it possible to move the folders around? … (read more)

My Inbox folder has suddenly dropped to second last position in the folder list. How can I get it back to the top of the list? Is it possible to move the folders around?

Asked by petyama 1 month ago

Last reply by petyama 9 minutes ago

Opened up FF with Sync, absolutely all my tabs are gone!?

I did try and search this and it seems like it happens fairly often. Out of nowhere I was working on a lot of tabs, they appear in history and Sync was turned on. But I o… (read more)

I did try and search this and it seems like it happens fairly often. Out of nowhere I was working on a lot of tabs, they appear in history and Sync was turned on. But I open Firefox and everything is gone. Is there any way to restore this for iPadOS?

Asked by OSUTactical 26 minutes ago

Suddenly unable to send emails

Thunderbird can receive emails but I cannot send them. I get the error message per the screenshot below concerning SMTP. I have a MacBook Air with Mac OS Sequoia 15.7.2.… (read more)

Thunderbird can receive emails but I cannot send them. I get the error message per the screenshot below concerning SMTP.

I have a MacBook Air with Mac OS Sequoia 15.7.2. The error started yesterday (21 November). Just finished conversing with Optus support and they say that it's not at their end: webmail works okay, can receive email and send it (will note there was a brief hiccough earlier today when could not send from webmail, but okay now). All settings as recommended (port for incoming server actually different from what Optus recommends, but when I changed it from 995 to 110, Thunderbird stopped being able to download emails, so changed it back again. Port for outgoing is as recommended, 25.) I tried lowering security, as suggested by Thunderbird help list, and no change so restored it.

I have the latest version of Thunderbird for Mac, 145.0.

My partner, who also uses Thunderbird, cannot send emails either. He has an older Mac running an older OS.

I have included two images, the second one showing details of selected server. When I clicked 'fetch certificate' it failed. Does that signify anything important?

The error console shows a lot of information, which of course I cannot understand, but can screenshot some of it if that would help.

No firewall, no virus protection, no VPN.

Any ideas as to what might be going on?

Asked by SueB 1 day ago

Last reply by SueB 41 minutes ago

Connecting to LinkedIn website

For some months now, LinkedIn does not load 90% of the time. It just 'hangs'. It's the only website that this problem happens. So I switch to another browser to access Li… (read more)

For some months now, LinkedIn does not load 90% of the time. It just 'hangs'. It's the only website that this problem happens. So I switch to another browser to access LinkedIn now, which is my most used site.

Asked by Dave Coleman 51 minutes ago

You Tube selection from "Watch Later" list. I looking for a way to have multiple videos picked for transfer.

There is a "BOX" that one can check-off that shows up for that purpose and I cannot seem to be able to have that option? Maybe it is a software problem only for You Tube … (read more)

There is a "BOX" that one can check-off that shows up for that purpose and I cannot seem to be able to have that option? Maybe it is a software problem only for You Tube tech to ask? I have checked several videos on You Tube and cannot seem to find out why? I am also 76+ years old which does not help!!!! Thanks

Asked by rgcmusic 55 minutes ago

can't save sent emails

when sending email, I get this message "Your message was sent but a copy was not placed in your sent folder ([edited from public] @optusnet.com.au) due to network or file… (read more)

when sending email, I get this message "Your message was sent but a copy was not placed in your sent folder ([edited from public] @optusnet.com.au) due to network or file access errors." I would like some help to resolve this. Thanks

Asked by ottoker 5 hours ago

Google website slow/not loading

For the past few days I have been noticing that the websites run by google such as youtube, gmail, maps, are not running properly in firefox desktop app. I have to refres… (read more)

For the past few days I have been noticing that the websites run by google such as youtube, gmail, maps, are not running properly in firefox desktop app. I have to refresh it again and again or close the entire firefox and restart it to start working properly. Any idea why this is happening ?

My firefox is already updated to it's latest version.

Asked by ScriptWriter 1 hour ago

Bookmark and History not functional

I have tried the recommended fixes for the issue of History and Bookmarks being used by another app or security. Cannot get it to work. Concerned about the next fix " c… (read more)

I have tried the recommended fixes for the issue of History and Bookmarks being used by another app or security. Cannot get it to work. Concerned about the next fix " create a new data base" will be too complicated and I will get it wrong; and really mess up my new laptop. Help with this issue would be very much appreciated.

Asked by seacats003 3 hours ago

Problems moving from POP3 to IMAP

I use Windows 11, Thunderbird both current versions. I recently had a problem with my server at Spectrum in that I could not receive emails as a POP3 account. I backed up… (read more)

I use Windows 11, Thunderbird both current versions. I recently had a problem with my server at Spectrum in that I could not receive emails as a POP3 account. I backed up my profile and contacted Spectrim, knowing I would have to do some tweaking on the configuration because that’s what they ask you to do. After many calls and nearly 3 weeks, they decided that if I wanted email, I would have to switch to IMAP protocol even though I have used Thunderbird as a POP3 client for more than 5 years. After more requested configuration tweaks, I decided to uninstall the mangled version of Thunderbird, download the latest version, install it as an IMAP protocol client. It is now working as IMAP, but now I need to bring over my address book and messages from the POP profile, which I am now finding a bit awkward. I don’t want to do an import from the saved profile, as there are differences in configuration and I don’t want to just bring over everything, but really all I want is the address book and my messages. I have figured out the address book and done that, but I’m concerned about the messages. If I import from the saved (POP) profile, can I just import the appropriate folders from the MAIL file only ?

Asked by buckeyejim3 4 hours ago

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Asked by Jota 4 hours ago

Last reply by Jota 4 hours ago

Glitch on app

Whenever I click on the address bar in order to click on one of my bookmarks the page stays as if I want type a new website. The app will not let me click on any of my bo… (read more)

Whenever I click on the address bar in order to click on one of my bookmarks the page stays as if I want type a new website. The app will not let me click on any of my bookmarks. When tap anywhere on the screen (keyboard notwithstanding) it takes me page to the page I was already on. I have attached a screenshot of the page. This is what it looks like when I try to go to one of my bookmarks.

Asked by hollowellaaron 4 hours ago

can't send emails

I can receive emails, but when I try to send out, won't and displays error message Sending of the message failed. An error occurred while sending mail: Outgoing server (… (read more)

I can receive emails, but when I try to send out, won't and displays error message Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Cannot connect to SMTP server 15.134.4.122 (15.134.4.122:25), connect error 10060."

Not a real; good computer person anybody help?

Asked by malenkov 4 hours ago

How do I turn of the weird mouse wheel thingy?

As you may know, if you hold Alt while scrolling with the mouse wheel, you'll go back a page (if you went down), and if you went up, you'll go forward a page. How do I tu… (read more)

As you may know, if you hold Alt while scrolling with the mouse wheel, you'll go back a page (if you went down), and if you went up, you'll go forward a page. How do I turn this off, as I have never, not once, found this useful. Instead, I've always found it to be more of a nuisance, as Alt + Tab is how to switch between software on Windows 11, and I switch between software often. Please tell me how to turn this feature off.

Asked by Watching Forests 4 hours ago