Arrange email folders alphanumerically

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't f… (read more)

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't find a menu item or setting to do this. Thanks

Asked by Jonathon 1 day ago

Last reply by Jonathon 20 minutes ago

Thunderbird on Android exit not working

Just installed TB for Android on Samsung S24 Fe. Works fine but am unable to exit the application other than forcing phone back to home screen. Have installed on a Samsun… (read more)

Just installed TB for Android on Samsung S24 Fe. Works fine but am unable to exit the application other than forcing phone back to home screen. Have installed on a Samsung tablet and the back button seems to be working OK. Anyone know of any issues with this phone and TB?

Asked by simon123 36 minutes ago

Thunderbird is not downloading

I uninstalled thunderbird because my emails before the 16th of September were missing. When I tried to download a new version, I get asked for a donation and then after c… (read more)

I uninstalled thunderbird because my emails before the 16th of September were missing. When I tried to download a new version, I get asked for a donation and then after closing that screen, the app is not downloaded. I have checked in my downloads in the browser and it is not there. I have tried in an incognito window and I have the same problem.

How do I fix this please so I can download it and reinstall it?

Asked by Christine42 57 minutes ago

My email service shut down,

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts… (read more)

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts for a couple of seconds.

I tried to follow the instructions as how to get my profile, but is was lost due to an internet access cut.

Hoping someone can help. regards Stephen

Asked by stephenroger.baty 5 days ago

Last reply by stephenroger.baty 59 minutes ago

Bookmarks won't export sub folders

Hello, editing Bookmarks is a manual process within Firefox Bookmarks. I would like to export sub folders and edit them on my preferred desktop text editors, then re-impo… (read more)

Hello, editing Bookmarks is a manual process within Firefox Bookmarks. I would like to export sub folders and edit them on my preferred desktop text editors, then re-import said edited Firefox Bookmarks folder.

I have tried Firefox sub folder:

  • dragging and dropping to Desktop, however fails
  • copying/pasting to Desktop, however fails
  • AI promises the world like a conservative politician's gish gallop, but nothing works and wrecks the current setup.

I have exported the entire Bookmaks.html file, however editing html to text, then somehow only text remained without urls. So now I have restored from an old 3rd party's bookmarks and need to clean what Bookmarks are left. Sub folder management would be easier than entire Bookkmarks.html.

Asked by kFirefoxForum 1 hour ago

changing a Firefox Relay to a different email

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone nu… (read more)

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone number and email addresses. I noticed today that the recovery email is a Firefox Relay emails. Is it possible to redirected to my new email address?

Asked by mrjvanderaa 1 hour ago

Thunderbird incorrectly creates Archive folders on mail server

Hello, I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers. Until recently I manually Archived email … (read more)

Hello,

I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers.

Until recently I manually Archived email in to Local Folders on my PC. I do this to remove email from my mail providers and to avoid storage limits.

I recently learned that if I I set the "Message Archives" option to a specific folder for each account under "Local Folders" I can either manually archive there or I can use an Extension like "AutoarchiveReloaded" to do this semi-automatically. Great!

Unfortunately for my main mailbox only, despite being configured to write to a sub-folder under Local Folders, Thunderbird seems to ignore the settings. It always tries to create an Archive folder in the mailbox itself. Every attempt creates a mess which takes time to cleanup.

The mailbox in question:

  • Uses IMAP
  • Has "Keep message archives in:" set to "Other:" "Local Folders > Archives > (the name of the account)".

I am concerned that if I try "Keep message archives in:" "Archives" Folder on Local Folders it will combine with all my other archived accounts which are sorted in to sub-folders correctly.

Is anyone able to help please?

Thank you!

Asked by LMPC 2 hours ago

Last reply by LMPC 1 hour ago

Print from a website

On our web site (www.outlookmovie.com) we have the option to print documents and we also have a watermarking option when we do a print and save pdf from firefox > fi… (read more)

On our web site (www.outlookmovie.com) we have the option to print documents and we also have a watermarking option

when we do a print and save pdf from firefox > file > print and save a pdf if the option watermarking is off , it works, if the option watermarking is on, it does not work (the pdf exported is zero octet)

could you help us resolving this issue ?

By the way it works when we use Chrome or Safari

Thx you very much for your help Marc Jenny mjenny@mjenny.fr

Asked by mjenny 1 hour ago

Serious issues with my iPhones 14 Pro and 15 Pro

Hello, Since I updated my iPhones to iOS 26 hell broke loose. On my iPhone 14 ProI can no longer use Firefox as it quits when I open it On my 15 Pro I can use it but most… (read more)

Hello, Since I updated my iPhones to iOS 26 hell broke loose. On my iPhone 14 ProI can no longer use Firefox as it quits when I open it On my 15 Pro I can use it but most of the time I half only half of the window. I do want you to be my default browser. Can you help, please? How come there is not one article on this? Many thanks! Natalia Great fan of yours

Asked by Natalia Agapiou 2 hours ago

2 copies of TB on 1 PC

I am buying a new PC. I would like a 'blank' TB on this machine so I can replan the folders and the email address books. I'd like the current copy on my current PC to b… (read more)

I am buying a new PC. I would like a 'blank' TB on this machine so I can replan the folders and the email address books. I'd like the current copy on my current PC to be moved to the new PC such that I can access it as I do now but- like a 'sleeping' copy - ie just there to access the emails and address book occasionally/when needed, but not receive new emails.

This will give me a fresh start on the new TB on a new PC, and will save me having to clean up the old TB version. Is this possible? Thankyou

Asked by Gene Webb 15 hours ago

Last reply by Gene Webb 2 hours ago

Thunderbird slow startup on MacOS

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has alw… (read more)

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has always been a slow starter. Can I change any setting to remedy this. At the moment I have two mail accounts configured both Gmail.

Asked by LesJen 4 hours ago

Last reply by LesJen 2 hours ago

Contacts from Hotmail / Outlook.com IMAP account / server

We've successfully set up a Hotmail account as an IMAP account; all the emails/folders seem to appear properly, though deletions made on Outlook.com don't seem to show up… (read more)

We've successfully set up a Hotmail account as an IMAP account; all the emails/folders seem to appear properly, though deletions made on Outlook.com don't seem to show up.

But for now, we have this problem: none of the contacts from the Hotmail account appear in the Thunderbird address book.

How can we (1) get those contacts and (2) keep them up to date, preferably automatically.

Thank you.

Asked by VLMin 12 hours ago

Last reply by VLMin 3 hours ago

Finding Lightning add-on

Greetings! I read everywhere that we must install the Lightning add-on to use the calendar feature in Thunderbird. But when I search for this add-on, I get a bazillion op… (read more)

Greetings! I read everywhere that we must install the Lightning add-on to use the calendar feature in Thunderbird. But when I search for this add-on, I get a bazillion options, none of which appears Lightning. There is something called Lightning Calendar Tabs that keeps coming up. Is this it? Doesn't seem so.

Where can one download/install the Lightning add-on?

Thank you.

Asked by VLMin 1 day ago

Last reply by VLMin 3 hours ago

Datepicker in email

I am a M365 - leaver, and working several months now with Thunderbird/LibreOffice/Nextcloud. Sometimes I'm proud of what I learned and can do with the new software. Somet… (read more)

I am a M365 - leaver, and working several months now with Thunderbird/LibreOffice/Nextcloud. Sometimes I'm proud of what I learned and can do with the new software. Sometimes I'm a little lost in the woods.

I'm using the add-on Quicktext to insert default html text, like a template, in some of my my emails. One of the templates is a notification for my customers to inform them the invoice they received from me is not yet paid.

In the former software I was used to click in my template on a datepicker to insert the senddate of the invoice. I tried to insert a html-datepicker. This appears in the email, but is send to the reciever as a datepciker, not as the date I choose.

My question. Is there a way to insert a datepicker in a template like Quicktext, or is there a better add-on for this goal?

Asked by Klussenpunt 1 day ago

Last reply by Klussenpunt 3 hours ago

OAuth 2.0 not working on Thunderbird for Android?

Thunderbird will not forward to Website of Outlook (or other services like Yandex) for logging into account to setup access via OAuth 2.0. The settings were imported from… (read more)

Thunderbird will not forward to Website of Outlook (or other services like Yandex) for logging into account to setup access via OAuth 2.0. The settings were imported from Thunderbird for Desktop via QR-Code and are working there fine. But not on Android. Can this problem be solved?

Asked by xperia.sync 3 hours ago

Last reply by xperia.sync 3 hours ago

Syncing calendars

An old forum describes how to sync calendars in Thunderbird. Here is an easy solution - In the left-hand pane of your calendar page, right-click your calendar name/ expo… (read more)

An old forum describes how to sync calendars in Thunderbird. Here is an easy solution - In the left-hand pane of your calendar page, right-click your calendar name/ export calendar - into a removable device. In your other computer - Tools/import/ import from a file/ choose to import calendar - easy!

Asked by karearea.f 6 hours ago

Two release channels for Thunderbird

I have used Thunderbird for years. I am on the esr update channel, 140.3.1 esr, and it says it is up to date. I just learned that there is another update channel, called … (read more)

I have used Thunderbird for years. I am on the esr update channel, 140.3.1 esr, and it says it is up to date. I just learned that there is another update channel, called "release". My Norton Internet Security program tells me that Thunderbird is out of date, and that the latest version is 143.0.1. Maybe it is confused because of the two update channels? Why are two different configurations maintained? Is there a reason that I should switch to the other one? Thanks in advance for any clarification.

Asked by larrydaleparker 9 hours ago

Last reply by larrydaleparker 7 hours ago