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On 27/9/13 my firefox browser became slow in many ways. when i scroll down on facebook and when i scroll down on youtube it lags i don't have any addons installed or anything does anyone know how to solve this problem i have tried:

Reinstalling firefox I have reset firefox to default state. Going on tools then options then going on advanced and disabled hardware acceleration and none of these work when i use google chrome it was all fine and had no problems but i'm mainly a firefox user

On 27/9/13 my firefox browser became slow in many ways. when i scroll down on facebook and when i scroll down on youtube it lags i don't have any addons installed or anything does anyone know how to solve this problem i have tried: Reinstalling firefox I have reset firefox to default state. Going on tools then options then going on advanced and disabled hardware acceleration and none of these work when i use google chrome it was all fine and had no problems but i'm mainly a firefox user

Chosen solution

Hey guys just got my pc back from repair thank you for trying to help i restored my pc with a windows 7 cd and everything works fine:)

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Additional System Details

Installed Plug-ins

  • 2.3.0
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Shockwave Flash 11.8 r800
  • npsitesafety
  • Google Update
  • 5.1.20513.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • Pando Web Plugin
  • Windows Activation Technologies Plugin for Mozilla
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.0.2
  • Facebook Video Calling Plugin
  • NPWLPG
  • iTunes Detector Plug-in
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • 0.70.4

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17881 solutions 161785 answers

Try to disable hardware acceleration in Firefox.

Try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

Did that a yesterday didn't work

Did that a yesterday didn't work

Question owner

and went on that website yesturday :/

and went on that website yesturday :/

Question owner

And btw my graphics card is up to date i use something called GeForce experience and that auto updates my graphics card

And btw my graphics card is up to date i use something called GeForce experience and that auto updates my graphics card

Question owner

And another thing when i type on facebook or youtube the words come up a second or 2 after

And another thing when i type on facebook or youtube the words come up a second or 2 after
cor-el
  • Top 10 Contributor
  • Moderator
17881 solutions 161785 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If there is a problem with scrolling on web pages then try to disable smooth scrolling.

  • Tools > Options > Advanced > General: Browsing: "Use smooth scrolling"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- If there is a problem with scrolling on web pages then try to disable smooth scrolling. *Tools > Options > Advanced > General: Browsing: "Use smooth scrolling"

Question owner

http://i.imgur.com/sxniGtL.jpg?1 http://i.imgur.com/WKZkRCn.jpg?1 http://i.imgur.com/0Jt8HeU.jpg all the pictures same thing
kobe 441 solutions 5048 answers

Does it ever crash?

1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports. aboutcrashes.png

2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Does it ever crash? 1. Enter ''about:crashes'' in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports. [[Image:aboutcrashes.png|width=520]] 2. Copy the '''5''' most recent crash ID's that you see in the crash report window and paste them into your response here. More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

Question owner

Submitted Crash Reports

No crash reports have been submitted.

Submitted Crash Reports No crash reports have been submitted.

Question owner

http://i.imgur.com/4J4tYtC.jpg

this poped up randomly just now but still did not fix anything

http://i.imgur.com/4J4tYtC.jpg this poped up randomly just now but still did not fix anything
kobe 441 solutions 5048 answers

Try the about:crashes trick above (in my last post) again, make sure you are submitting the crash reports after that window shows up.

Also see the Mozilla Crash Reporter article.

Try the about:crashes trick above (in my last post) again, make sure you are submitting the crash reports after that window shows up. Also see the [[Mozilla Crash Reporter]] article.

Question owner

accidentally removed it before you wrote this sorry

accidentally removed it before you wrote this sorry

Question owner

i even restored my pc to a recent date if you want ill upload a video soon to show you the problem i have

i even restored my pc to a recent date if you want ill upload a video soon to show you the problem i have

Question owner

my firefox hardly ever crashes havent seen it crash in a while

my firefox hardly ever crashes havent seen it crash in a while

Question owner

i just found out when i try play battlefield 3 it opens a website to join a server right the website takes a while to load

i just found out when i try play battlefield 3 it opens a website to join a server right the website takes a while to load
kobe 441 solutions 5048 answers

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following: *Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu. Now, a new tab containing your troubleshooting information should open. *At the top of the page, you should see a button that says "Copy text to clipboard". Click it. *Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post. If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].

Question owner

Application Basics


Name: Firefox Version: 24.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0

Extensions


Name: Skype Click to Call Version: 6.12.0.13601 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.startup.homepage: http://google.com/firefox browser.startup.homepage_override.buildID: 20130910160258 browser.startup.homepage_override.mstone: 24.0 dom.disable_window_status_change: false dom.mozApps.used: true extensions.lastAppVersion: 24.0 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1380443218 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true security.warn_entering_weak: false security.warn_leaving_secure: false security.warn_submit_insecure: false security.warn_viewing_mixed: false storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1380442828

Graphics


Adapter Description: NVIDIA GeForce GTX 680 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 2048 Device ID: 0x1180 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 9-12-2013 Driver Version: 9.18.13.2723 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 680 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: none AzureFallbackCanvasBackend: cairo

JavaScript


Incremental GC: true

Accessibility


Activated: true Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10 Version in use: 4.10

NSS Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSSMIME Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSSSL Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSUTIL Expected minimum version: 3.15.1 Version in use: 3.15.1

Application Basics ------------------ Name: Firefox Version: 24.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0 Extensions ---------- Name: Skype Click to Call Version: 6.12.0.13601 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.startup.homepage: http://google.com/firefox browser.startup.homepage_override.buildID: 20130910160258 browser.startup.homepage_override.mstone: 24.0 dom.disable_window_status_change: false dom.mozApps.used: true extensions.lastAppVersion: 24.0 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1380443218 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true security.warn_entering_weak: false security.warn_leaving_secure: false security.warn_submit_insecure: false security.warn_viewing_mixed: false storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1380442828 Graphics -------- Adapter Description: NVIDIA GeForce GTX 680 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 2048 Device ID: 0x1180 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 9-12-2013 Driver Version: 9.18.13.2723 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 680 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: none AzureFallbackCanvasBackend: cairo JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: true Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10 Version in use: 4.10 NSS Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC NSSSMIME Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC NSSSSL Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC NSSUTIL Expected minimum version: 3.15.1 Version in use: 3.15.1
kobe 441 solutions 5048 answers

DId you check for graphic driver updates as cor-el stated?

SEE: https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

DId you check for graphic driver updates as cor-el stated? SEE: https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

My gpu is up to date

My gpu is up to date

Question owner

i installed the driver from the nvidia website still same thing

i installed the driver from the nvidia website still same thing

Modified by Mortalblood